Hello,
I have 10 years of experience in Help Desk Support.
My technical skills:
- Installation of Hardware and Software.
- General network administration related knowledge and skills.
- Virtualization systems: Xen, KVM, OpenVZ, Docker
- Installation and administration: Windows 2003/2008/2012 Server, Linux.
- Network and Hardware troubleshooting.
- Firewall setup and configuration.
- Installation and configuration of CMS: WordPress, Joomla, Magento, Drupal, OsCommerce, phpBB, VBulletin, etc.
- WHMCS, Ubersmith, Kayako ticket systems - Years of experience as Help Desk Support specialist (L2,L3)
- Writing scripts in bash, python
- DBs: MySQL, MariaDB - optimization, backup/restore, repairing.
- Maintenance of web-servers: Apache, Nginx
- Control panels: WHM/cPanel (L2 certified tech), Plesk, ISP Manager, Webmin, SolusVM, OnApp, AWS
- Monitoring systems: Nagios, Zabbix
- Configuration management tools: Ansible
- Version control systems: Git, SVN
Also I have an experience in WHMCS being as a billing/sales representative.
I hope that this project will give me a chance to earn more money for my family.
Thanks,