Company: Granny Flats X
Location: Australia (Remote)
About Us:
Granny Flats X is a renowned Granny Flats builder in Australia, specializing in secondary dwellings. As Australia's leading granny flat builder, we have a decade-long legacy of expertise, exceptional quality, and unbeatable affordability. Granny Flats X is dedicated to crafting granny flats with passion, ensuring unparalleled excellence and customer satisfaction.
Role Overview:
As an outbound sales agent at Granny Flats X, you will be an integral part of our team, responsible for making calls for hooking sales to meet sales targets. Your secondary focus will be on addressing customer inquiries, providing information about our granny flat solutions, guiding customers through the sales process, and ensuring overall customer satisfaction.
Important Note:
Sales agents with British, American, or Australian accents are preferred for these positions. You are required to work from 9:00 AM to 6:00 PM Sydney, Australia time.
Agent Responsibilities:
1. Prospect and qualify leads to confirm the sale.
2. Conduct consultations with potential clients to understand their needs and preferences.
3. Present and demonstrate our granny flats effectively to prospects.
4. Negotiate prices, terms, and contracts to close sales.
5. Follow up with leads and maintain communication throughout the sales process.
6. Collaborate with marketing to develop sales strategies and campaigns.
7. Meet or exceed sales targets and quotas.
8. Keep accurate records of sales activities and customer interactions in CRM software.
9. Stay updated on industry trends, competitor activities, and market conditions.
10. Provide excellent customer service to ensure customer satisfaction and referrals.
11. Handle outbound Sales calls professionally and efficiently
12. Provide accurate information about our granny flats, services, and promotions.
13. Assist customers with inquiries, orders, and complaint resolution.
14. Maintain customer records and update databases with relevant information.
15. Follow communication rules and guidelines to ensure consistency and quality service.
16. Meet or exceed call center metrics, including call handling times and customer satisfaction ratings.
17. Collaborate with team members and other departments to resolve complex issues.
18. Stay updated on product knowledge and company policies.
How to apply:
To apply for this position, please send your resume tailored to the position, along with a 5-minute English recording speaking about your life, schooling, career, experiences, salary expectations, and area of expertise.
• Deadline: This position is open until filled
I worked as a lead specialist in Santuity Solar USA, I worked as virtual assistant in DTDC AUstralia. I can do this job efficiently. Lets have a quick chat for further discussion. THank and Regards. With my extensive experience in sales, marketing, and telemarketing, I confidently say that I am tailor-made for your Outbound Sales Agent position at Granny Flats X. My previous work as a lead specialist at Santuity Solar and as a virtual assistant at DTDC have molded me into an expert in strategic prospecting, qualifying leads, and closing sales to meet or exceed set targets.
In addition to sales expertise, I bring a strong customer service ethic that aligns perfectly with Granny Flats X's dedication to customer satisfaction. I have proven success in minimizing complaints and addressing inquiries promptly ensuring customer loyalty. On top of this, I've mastered CRM tools meticulously which will aid me in not only keeping accurate records but also in formulating effective communication strategies based on the data we gather.
Lastly, my British accent will be an asset for your needs as specified.
Hello, This is John living in the Philippines. A student and finding a job that suits my capabilities and skills. I am a very goal-oriented person, teachable, organized, and willing to learn something new in this industry. I have six months of experience in the BPO industry taking healthcare and survey accounts. I am very dedicated to be part of your team. Thank you and God bless.
With over a decade of experience in the industry, my team and I at our call center demonstrate proven skill in telemarketing and customer service. Our extensive experience in making outbound calls for sales, combined with my British accent and flexibility to adjust to Sydney time, make us an excellent fit for your Granny Flats X.
We understand that granny flats aren't just buildings, but solutions tailored to meet specific needs. I have trained my agents to communicate effectively, understand prospects' preferences diligently and present our product meticulously. Our commitment to not just meeting sales targets but ensuring customer satisfaction is reflected in maintaining accurate records of all interactions in our CRM software.
Moreover, my extensive outbound sales experience is complemented by a profound understanding of both the Australian market and customer mindset. We've dealt with diverse customer bases and can bring insights into your granny flat market. Partnering with us will give you access to this cumulative knowledge base which can be employed for strategizing marketing campaigns more efficiently, reducing sales cycles and increasing conversion rates. We are excited about the possibility of joining your esteemed team at Granny Flats X!
Hi! As an expert in customer service, marketing and sales, I can assure that I am the best person that you a looking for. I have a very good communications skills and I have been a Customer Service Representative for 2 years and a Supervisor/Team Leader for 3 years in a BPO Company that handles a Big Telecommunications Service that is based in the US. As a Representative we handle a lot of calls in regards with the products of the company and that includes upselling and selling new products and setting appointments, same goes as being a Supervisor/Team Leader, my task is to teach and train representatives on handline inquiries and concerns. I do hope you consider me in the position. Thank you and Have a Great Day.
I believe my 7 years of experience within the customer service and administrative field make me an excellent fit for this role and your dynamic team. I'm goal-oriented, self-motivated, and task driven. I'm always ready to go above and beyond the call of duty to ensure client satisfaction, and this is evident in my performance exceeding expectations at previous entities. I can quickly adapt in fast paced environments, and adapt to changing priorities and situations, this also helps me with problem solving and conflict resolutions - to be able to analyze situations, identify issues, and offer solutions or alternatives to resolve customer problems effectively. I'm also dedicated to continuous improvement, so I can always be an asset to the company to further growth and long-lasting relationships.
Hi!
As your go-to virtual assistant, allow me to bring my extensive experience in telecommunications, customer relations, and sales to the table. Having worked as a successful virtual customer service representative, I understand the importance of delivering excellent service that goes beyond meeting targets; it's about building relationships and achieving long-term customer loyalty. My competence in sales is well-nourished and comes with the ability to rally leads into customers through effective prospecting and thorough consultations.
Apart from my deep understanding of customer inquiries handling which aligns perfectly with your important note specifying sales agents with accents from Britain, America or Australia; I am also well-versed in maintaining meticulous records using CRM software to ensure none of your prospective customers fall through the cracks. This kinda job demands strategic partnerships across departments, so I will like to assure you of my friendliness and being a good team player.
Cheers
Chiamaka
Hi. I have 4 year of experience setting and confirming sales for a cable complany. I believe my communaction skills and attention to detail will help Granny Flats X greatly. I would appreciate if you consider me for this position
