Find Jobs
Hire Freelancers

Email-Based Customer Support Specialist

$250-750 USD

Lukket
Slået op cirka 1 måned siden

$250-750 USD

Betales ved levering
I'm in need of a dedicated customer support agent with exceptional email management skills. The selected freelancer will be expected to: - Handle customer queries promptly and accurately. - Actively follow up on customer complaints ensuring each situation is resolved smoothly and efficiently. - Manage a high volume of customer interactions daily, typically 50 or more. The ideal candidate will have proven experience in a customer service position, strong problem-solving abilities, excellent written communication skills, and a positive, customer-focused attitude. Knowledge in using customer service software and databases will be a plus.
Projekt-ID: 37991938

Om projektet

112 forslag
Projekt på afstand
Aktiv 1 dag siden

Leder du efter muligheder for at tjene penge?

Fordele ved budafgivning på Freelancer

Fastsæt dit budget og din tidsramme
Bliv betalt for dit arbejde
Oprids dit forslag
Det er gratis at skrive sig op og byde på jobs
112 freelancere byder i gennemsnit $439 USD på dette job
Brug Avatar.
Top 1% in Freelancer.com Hi, Greetings! ✅checked your project details: ✅Completed Time: In project deadline We have worked on 900 + Projects. I have 6 + years of the experience in same kind of projects. If you are looking for a true Freelancer, I am the Right person for you. I am available almost 24-7 and am very responsive. I feel proud that I am a trusted Freelancer who pleases almost every single client. You can rest assure, your work will be delivered well in advance of others, with passion and accuracy. I guarantee you instant communication & responses when you need me. Why choose me? I think every client is the reason for my success. I only take projects which I am sure I can do quickly. My Portfolio Items: https://www.freelancer.com/u/schoudhary1553 I would really like to work with you on this project. If interested, Kindly contact me via chat for further details and discussion. Thank you Sandeep
$300 USD på 5 dage
4,9 (553 anmeldelser)
8,5
8,5
Brug Avatar.
Hi there, With a proven track record in customer service and exceptional email management skills, I'm well-equipped to handle your requirements. I excel in promptly and accurately addressing customer queries and efficiently resolving complaints to ensure customer satisfaction. My experience includes managing high volumes of interactions daily while maintaining a positive, customer-focused attitude. Proficiency in customer service software and databases further enhances my ability to deliver top-notch support. Sincerely, Mir Niyazuddin
$500 USD på 7 dage
4,9 (477 anmeldelser)
8,2
8,2
Brug Avatar.
I will handle all customer supports by replies emails using Instruction and protocols. Can we discuss more over chat and I am willing to work for you. I have handle some of customer supports jobs.
$300 USD på 7 dage
4,9 (105 anmeldelser)
6,3
6,3
Brug Avatar.
Hello. I have read the project's details and willing to serve you as a Virtual Assistant. I can serve you as a Full time Virtual Assistant. I am an experienced Freelancer and have provided my services to lots of my satisfied clients. The tasks I performed while working as a Virtual Assistant included web research, data entry, data conversion, transcription, copy typing, customer service, online stores management, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$250 USD på 7 dage
4,8 (98 anmeldelser)
6,3
6,3
Brug Avatar.
Hi, I can assist you with Email-Based Customer Support for your business. I have honed my skills to meticulously handle high volumes of data, be it sorting, mining, or scraping. In your case, I can leverage my proficiency in Excel to handle and track customer queries efficiently, generating comprehensive and accurate reports promptly. This ensures no task is ever overlooked or falls through the cracks. Customer service has always been about turning negative experiences into positive ones and that's a principle I live by. Plus, my knack for conducting research and collecting information would come in handy during your training too. Overall, I am confident my skillset would make me an asset to your team for providing top-notch email-based customer support. Thank You!
$299 USD på 1 dag
5,0 (22 anmeldelser)
4,8
4,8
Brug Avatar.
Hello, With a proven track record in customer service roles, strong problem-solving abilities, and excellent written communication skills, I believe I possess the qualities necessary to excel in this role. In my previous roles, I have successfully handled customer queries promptly and accurately, ensuring high levels of customer satisfaction. I am adept at actively following up on customer complaints, working diligently to resolve issues efficiently and effectively. With experience managing a high volume of customer interactions daily, I am well-prepared to handle the demands of this role. My familiarity with customer service software and databases will allow me to quickly adapt to your systems and processes. I am committed to providing exceptional customer service and am dedicated to ensuring that each customer interaction is a positive one. I am eager to contribute to the success of your team and look forward to the opportunity to discuss how I can support your company's customer service efforts further. Best Regards, Adaobi
$250 USD på 7 dage
5,0 (8 anmeldelser)
4,5
4,5
Brug Avatar.
Hello, Kindly consider initiating a CHAT to transform your aspirations into tangible reality, as I am eager to delve into the intricacies of your project and collaborate effectively to achieve your desired outcome. Here's what I offer:  Email and Calendar Management  Travel Arrangements  Data Entry and Management  Social Media Management  Customer Support  Online Research  Document Creation and Formatting  Appointment Scheduling  Bookkeeping and Accounting Support  Content Writing and Blog Management  Project Coordination  Presentation Preparation  Transcription Services  Virtual Event Planning The initial bid is flexible to ensure we understand your project fully. Let's collaborate closely for outstanding results. Best regards, Tayyab Dastgir
$250 USD på 1 dag
5,0 (6 anmeldelser)
3,1
3,1
Brug Avatar.
Hello, Resumed here post COVID but freelancing for more than a decade mostly as a VA. I have handled Customer Service - (Voice - Lev 1 Tech Support, Non-Tech Support & Non-Voice - Email, Chat), Order Taking, Appointment Scheduling and Back Office Operations like processing refunds, Remote Management, Basic Social Media Management & Book Keeping, Reporting, Invoicing, Email & Calendar Management, Admin & Adhoc Tasks, etc. My recent project is Email & Chat support for a healthcare firm. I am open to getting trained on tasks / tools as per the work requirement or updating myself. I can start immediately and have power & internet backup for my office. I am sincere, dedicated and strive to establish a long-term relationship with my clients. Looking forward to working with you. Best Regards
$500 USD på 7 dage
5,0 (3 anmeldelser)
3,1
3,1
Brug Avatar.
Greetings! My name is Mehboob, and I'm an experienced email marketer with a strong focus on customer communication and lead generation. I’ve worked for years utilizing platforms like Mailchimp, Aweber, and Klaviyo to create successful email campaigns that drive engagement and sales. This experience has allowed me to hone my skills in managing high volumes of emails—sometimes upwards of 500 per day—giving me the resilience and efficiency needed for your project. Not only do I have extensive experience in technical email operations such as DNS records and receiver verification, but my copywriting skills also shine through in every message I craft. So you'll not only get a professional who can handle a large volume of emails but also one who writes exceptional email responses that resolve customer queries promptly, accurately, and with the right tone. Lastly, as a social media marketer as well, I have the added advantage of being able to understand your clients even deeper—their preferences, requests, and expectations—which will further enhance my service delivery. Overall, my ability to stay organized and empathetic in pressure-filled work environments will not only ensure no complaint goes unsolved but also provide a positive customer experience every step of the way. Let’s make your customer support extraordinary! Regards Mehboob
$250 USD på 30 dage
5,0 (2 anmeldelser)
2,9
2,9
Brug Avatar.
Dear Sir, I am excited to submit my proposal for the Email-Based Customer Support Specialist position. With a background in customer service and a knack for efficient email management, I am confident in my ability to meet and exceed your expectations. My experience in handling customer queries promptly and accurately aligns perfectly with the requirements of this project. I have a proven track record of actively following up on customer complaints, ensuring each situation is resolved smoothly and efficiently. Additionally, I am accustomed to managing a high volume of customer interactions daily, often exceeding 50 emails per day. What sets me apart is my strong problem-solving abilities, excellent written communication skills, and a relentless focus on providing exceptional customer experiences. I am adept at using customer service software and databases, which will enable me to seamlessly integrate into your team and hit the ground running from day one. Thank you for considering my proposal. I am eager to bring my skills and expertise to your project and contribute to its success. Best regards, Kaya
$350 USD på 30 dage
5,0 (3 anmeldelser)
1,9
1,9
Brug Avatar.
With my extensive experience in customer support and a comprehensive understanding of the art of writing, I believe I would be an excellent fit for your project. As a Computer Science graduate, I possess strong problem-solving abilities and excellent written communication skills, which are essential for promptly and effectively answering customer queries via email. I've also been involved in managing high volumes of customer interactions during my virtual assistance role in Dubai, hence I am well-equipped to handle the daily expectations of 50 or more. In addition, my eight-year professional background has instilled in me a keen eye for detail and exceptional organizational abilities. These skills are crucial when actively following up on customer complaints, ensuring that each situation is resolved smoothly and efficiently. Moreover, my proficiency in using customer service software and databases will save your team valuable time onboarding me on these systems. Lastly, as an individual fluent in Microsoft Office Suite with a knack for web design, integrating my services into your established workflow and maintaining impeccable documentation for future reference will be seamless. Thank you for considering me for this role; I'm confident that our collaboration will yield exemplary results!
$250 USD på 7 dage
5,0 (1 bedømmelse)
1,2
1,2
Brug Avatar.
Hi I have several years of full time experience in data visualization and data analytics in Excel and Power BI. I can create interactive dashboards and reports in Excel, utilizing pivot tables to summarize data and visualizations provided in Excel. I can work on extracting data from web, use formulas and functions to create calculated columns, measures as desired. I can use power query to transform/load data, use conditional formatting, data validations and power pivot for manipulating the data as required. I have extensive knowledge on Oracle, MySQL and SQL Server databases too. You need to provide me the raw data or data source and requirements, you will be provided with end results (data transformations, dashboard and visuals) as mentioned. I am Individual freelancer and can work full time or part time as required, provided I get the requirements clearly though meetings or documents. Looking forward to hear from you soon and work together.
$500 USD på 7 dage
5,0 (1 bedømmelse)
0,8
0,8
Brug Avatar.
With my extensive experience as a Virtual Assistant, I am well-equipped to handle the responsibilities of a dedicated customer support specialist for your team. Over the years, I have developed strong problem-solving and communication skills which are both vital in addressing customer queries promptly and accurately. My previous positions have required managing heavy email traffic, such that managing 50 or more customer interactions daily would be second nature to me. In addition to efficient email management, I can navigate customer service software and databases with ease, meaning that your current tools won't be an obstacle for me. Whether it’s using Zendesk to create tickets for customer inquiries or utilizing Sendible and Hootsuite to manage your social media customer interactions, I am adaptable and ready to learn new systems if necessary. With so much riding on effective customer support, it makes sense to hire someone who has consistently delivered such outcomes for over 5 years as a Virtual Assistant across different industries. I invite you to give me the opportunity to demonstrate my exceptional abilities in providing excellent email-based support. Let’s discuss how we can take your customer support process up a notch.
$250 USD på 7 dage
5,0 (1 bedømmelse)
0,8
0,8
Brug Avatar.
With a solid educational background - and having been certified in English - my communication abilities, both spoken and written, are sharp and effective - making me an excellent fit for this job. I'm proficient in Email Handling and have considerable experience with managing a high volume of emails on a daily basis, guaranteeing prompt response and excellent follow-up practices. Additionally, being skilled in Data Entry and fluent in Microsoft Office, I will be able to manage customer data accurately, derive helpful insights from it, and promptly resolve any arising issues. My understanding of the importance of accuracy is also reflected in my attention to detail when writing or proofreading. Overall, my diverse skill set combined with my commitment to delivering quality work within tight deadlines makes me an asset worth considering. Let's turn your customer support into an instrument for your business success together. Choose me for this project and rest assured that you're getting the dedication and excellence your customers deserve.
$500 USD på 7 dage
5,0 (2 anmeldelser)
1,0
1,0
Brug Avatar.
Hello there, I guarantee you 100% prompt and professional response to all your customers. I understand how important customer service is to a business and I would reply to your customers just they way you want them to be responded to. I am willing to put in over 40 hours per week because I know this job specification is meant to be flexible. With my strong background in administrative tasks and my passion for providing exceptional support, I am confident that I would be a valuable asset to your team. Throughout my career, I have gained extensive experience in handling various administrative duties such as managing calendars, organizing meetings, and handling correspondence. My attention to detail is impeccable, ensuring that all tasks are completed accurately and on time. As a support specialist, I have always been dedicated to providing excellent customer service and support. I have a knack for problem-solving and enjoy finding solutions to challenges that arise. Whether it is assisting clients with technical issues or resolving conflicts, I am committed to ensuring that everyone receives the support they need. Thank you for considering my application for the position of email-based customer support. I am confident that my qualifications and enthusiasm make me an excellent fit for this role. I look forward to the opportunity to discuss how my skills can benefit your team further.
$500 USD på 7 dage
5,0 (1 bedømmelse)
0,4
0,4
Brug Avatar.
I am an expert in data entry I have been doing data entry for a long time That's why I'm quite an expert
$450 USD på 4 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
Hello dear I am Insaf Ali and I am interested in your project we decided to do it perfectly as per your demand if you feel possible kindly give me your project we decided to do it perfectly.
$500 USD på 7 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
I have 6-years experience working as customer service/support and 4 years experience ad team leader/manager. It shows I am responsible for all the jobs I have worked and the skillset to be a lerfect customer service. My responsibility was replying email, answering tickets and phone, talking and advertising customers, handling customers' inquiry about online order,...
$500 USD på 7 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
I excel at managing tasks, prioritizing workloads, and streamlining communication to ensure your projects run smoothly. Whether you need help with scheduling, email management, data entry, research, or social media, I can seamlessly integrate into your workflow and become your trusted partner in success.
$380 USD på 7 dage
0,0 (0 anmeldelser)
0,0
0,0
Brug Avatar.
I am excited to express my interest in the role of a dedicated customer support agent with exceptional email management skills as per your job description. With a total of 18 months of experience in customer service, I have gained valuable insights working in both voice support (10 months) and email support (8 months). My proven experience in handling customer queries promptly and accurately, as well as actively following up on complaints, ensures smooth and efficient resolution for each situation. I am well-equipped to manage a high volume of customer interactions, typically 50 or more daily. My strong problem-solving abilities, excellent written communication skills, and a positive, customer-focused attitude make me the ideal candidate for this role. Additionally, my knowledge in using customer service software and databases will further enhance my performance. I am committed to providing top-notch customer support and ensuring your clients' satisfaction. I look forward to discussing how my skills and experience can contribute to your business. Thank you for considering my proposal.
$250 USD på 7 dage
0,0 (0 anmeldelser)
0,0
0,0

Om klienten

Flag for ISRAEL
Rishon LeTsiyyon, Israel
0,0
0
Betalingsmetode verificeret
Medlem siden apr. 14, 2024

Klientverificering

Tak! Vi har sendt dig en e-mail med et link, så du kan modtage din kredit.
Noget gik galt, da vi forsøgte at sende din mail. Prøv venligst igen.
Registrerede brugere Oprettede jobs i alt
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Indlæser forhåndsvisning
Geolokalisering er tilladt.
Din session er udløbet, og du er blevet logget ud. Log venligst ind igen.