With a decade of experience providing high-quality telemarketing and customer support solutions, I am perfectly positioned to meet your requirement for an outbound call and appointment setter. I have a successful track record in representing leading Australian energy and telecoms companies speaks directly to my expertise in generating meaningful client contacts through phone dialogues.
Customer service, sales, retentions were the major operations I was primarily involved with during my working career. Westpac, NAB, Optus, Telstra, Energy Australia, Vodafone and AGL which are the names of leading banking, telecom and energy companies based in Australia, were few of the many processes I worked for. Apart from that I have one year of retail experience in Optus Store in Sydney as Sales advisor. My abilities also include having what it takes to keep the staff together and working as a team for the good of the company.
I am up-to-date with the current technologies, like desktop sharing (teamviewer, citrix, gotomeeting), CRM/project management tools (Salesforce, Zoho, etc.), cloud services and VoIP (we have used ringcentral, vicidial and other dialers).Let's have a chat to discuss further about how my expertise can best serve your project. I am looking forward to hearing from you soon.
Best regards
Vinamra Sonkhiya