I am an expert in email handling, call handling, live-chat, data entry and managing social media accounts for businesses. I am usually the first point of contact for customers and I frequently guide customers through sales funnels while also identifying system-wide and site-specific issues.
I am continually building positive relationships with customers and cross-company organisations. I have many attributes that make me a successful customer service representative and virtual assistant; patience, time management, clarity, empathy, promptitude, persuasiveness and a positive attitude.