Hello,
I am looking for a complete ready made working solution for a livehelper chat software.
My goal is to have livehelp software to provide to my clients and charge them a monthly, yearly fee etc. to use the livehlep software to post on their website.
To be exact: I want to be able to have offer a service like:
[login to view URL]
[login to view URL]
[login to view URL]
[login to view URL]
We want to offer a live help service to multiple clients who want to pay monthly fees for us to host
the chat software and provide them with a unique login id which they use to get onto our server and
begin accepting chats from their customers who click on their live help banner.
TO break it down exactly there are 4 sections to make this to work:
MASTER ADMINISTRATION CONSOLE:
-Must be able to control all the clients from this section
-here you will be able to manage all clients accounts where you can provide them
features such as 5-10 operators, or features such as the one on the following link:
[login to view URL]
-I should be able to disable the clients account, extend their period of live help service etc.
-Create multiple accounts for multiple customers
-adjust a trial period
-disable accounts
etc.
CLIENTS END
This is like any regular software package available. (3 sections)
admin:
-Client can login into their own admin area
-Create their operators, and set their passwords
-monitor their chats
-etc
Operator:
-accept chats
-see where customer is coming from
-push links
-preset messages
etc.
User:
Be able to click on chat link from site to begin chat.
If you can provide a software like the sites i have listed above, I will purchase immediatlely.
It has to be done with all ends working and functional.
Thank you
Awaiting replies