Security Setting in Chrome or Java needs fixed

Hi I use a five9 and five9 is a java program. The automated dialer that dials my customers and loads a script for me. I have 10 other agents that work for me and theirs works fine, so I think it has to be in my computer security settings, chrome settings or java settings. We get a live call fill in a form, finish that form and push the data from into 4 other forms. My first form that is suppose to open is not responding when I push the data to it. Only 1 drop down box works and there is like 7 of them and some should already be pre filled in.