Customer Service Executive | Portuguese

Comfort Click Ltd About Us Established in 2004, Comfort Click Ltd has grown to become one of Europe’s biggest, most experienced and highest quality retailers. For almost 15 years, we have specialised in premium health, beauty and wellbeing products, which we go to great lengths to source, in order to enrich the everyday lives of our customers. Commitment to clients and focusing on always delivering world-class customer service is what sets us apart from the competition. As well as this, we will always strive to seek self-improvement, so that our products and services remain unrivalled. Comfort Click Ltd operate advanced desktop and mobile sites, across most major EU markets. Our Requirement We are looking for an experienced Customer Service Representative to work from home, answer telephone calls, live chats and emails to a high standard in Portuguese. Over the years we have built up a following from our customers, particularly in Brazil and Portugal. We are looking for someone who is passionate about helping people and offering a service that leaves our customers amazed. What do you need? At least 1 year’s previous experience either directly within customer services or similar. Be able to work from home on a freelance basis. Excellent skills of Portuguese language, both written and oral. PC / Internet literate to a good standard. Numerate and have attention to detail. Well organised. Great at time management. Have a good computer and stable internet connection at home. You must have a home environment that is quiet and distraction free. Any relevant direct experience would be advantageous. An interest in natural healthcare and/or supplements would be great. Flexibility We are predominantly looking for people who can work part time (30 hours per week) between 1:00pm to 9:00pm Monday- Friday (UK time). Training You will be initially trained remotely via Skype and then, we will invite you to the UK to further enhance your training (all expenses paid). Benefits Excellent rates of remuneration (based upon experience). Flexible working hours. Work from home You will be working with one of the most established yet growing e-commerce companies in Europe. Due to the large number of applications received by us, we regret that you will not be contacted again unless you are shortlisted for the post and invited for an interview. Therefore, if you have not heard from us within 4 weeks of the date of your application, you should assume that you have not been successful on this occasion. This measure has been taken in the interests of efficiency and cost effectiveness and we apologise for any inconvenience this may cause.