Are you looking for a freelance Customer Service support?
Good news!
You've found me, an experienced Customer Service who has provided services to almost 10 different clients, from e-Commerce, Tech, and SaaS.
I am proficient in customer care, support, and logistics, which include responding to customer complaints and finding solutions, customer request management, and providing product analysis for customers. My specialization in this field is also supported by my ability in connecting and communicating fluidly, especially in writing.
My working tools: Zendesk, Freshdesk, Shopify, Neto.
I am a native Indonesian with fluent English.
I have a science background and also 5 years experiences working in a pharmaceutical multinational company with various roles; and my recent experience was in Customer Service.