Customer Retention defines all the necessary actions and activities carried out by a business organization in a bid to decrease their rate of customers outflow i.e. to cut down the rate at which their customers defect to other business organizations.

Customer Retention aims at helping business organizations to maintain and retain existing customers as much as possible. Some of the strategies adopted under Customer retention include brand loyalty and customer loyalty initiatives.

Move for customer retention begins right from the first contact of the customer with the company and continues all through their relationship. Basically, Customer Retention can be applied to all companies as long as the company is involved in product and service delivery, be it a B2C or B2B company.

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    Mindy Teams ([log ind for at se URL]) is a part of international brand Mindy Support (BPOmarket leader in Ukraine, Artificial intelligence и Machine learning) with over 2000 people in 6 offices across Ukraine. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in data collection and processing, customer support, agile sales and marketing s...

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    We are looking for a full-time Customer Service Agent to join our team. Training will be provided! What does the role involve? 1. Must be able to work 7am to 4pm in Philippines Hours (with 1 hour break) 2. Ensure customer interactions are responded to within agreed SLAs 3. A can-do attitude & a willingness to learn. 4. Ensure customer interactions are responded to within agreed SLAs 5. Manag...

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