Kundeoplevelse Jobs

Saya menerima banyak pesan pelanggan di WhatsApp setiap hari dan ingin memastikan semua orang mendapat tanggapan cepat tanpa harus membalas satu-per-satu secara manual. Saya mencari bantuan untuk: • Merancang alur balasan otomatis khusus layanan pelanggan—termasuk sapaan awal, jawaban FAQ singkat, dan pesan di luar jam kerja. • Mengatur fitur ini di WhatsApp Business (atau lewat WhatsApp Business API jika diperlukan) sehingga berjalan stabil di ponsel atau dashboard web saya. • Menulis pesan dalam bahasa Indonesia yang sopan, jelas, dan konsisten dengan nada merek. • Menunjukkan cara menambah atau mengubah respons sendiri di kemudian hari. Saya sudah memiliki akun WhatsApp Business aktif; akses administratif bisa saya berikan setelah kesepakatan. Hasil yan...

International Sales Closer Position: Remote Sales Closer (Contract) Role Overview We are hiring a high-performing sales closer to handle discovery calls and close international clients for our automation and growth systems. Our clients include: Real estate companies Clinics & healthcare SMEs Salons and beauty businesses Service-based businesses You will be responsible for turning qualified leads into paying clients. Responsibilities Conduct discovery calls with leads Present our marketing automation solutions Identify client problems and recommend solutions Close deals ranging from $1,000 – $5,000+ Update deal pipeline and client notes Work closely with the founder to refine offers Requirements Proven experience closing high-ticket services Excellent English co...

Only serious freelancers should apply. Please read carefully before applying. Location India only Working Days & Hours Monday to Friday 2:00 PM – 10:30 PM IST Please note timings may vary Mandatory login during working hours Pay ₹150 per hour No negotiations Job Responsibilities You will be responsible for handling: Inbound and outbound calls Live chats and WhatsApp messages Emails Customer reviews management Experience in e-commerce customer support is mandatory. Required Skills Excellent English speaking and communication skills Strong written communication Fast learner with the ability to multitask efficiently Comfortable working under strict KPIs and daily targets Trial Period (Mandatory) 1-week paid trial Performance-based continuation If found suit...

I’m Kajal from Delhi with a solid 5–6 years of frontline experience in health-insurance sales and after-sales service. Now that my individual book of business is growing, I’m looking for a freelancer who can work alongside me to push conversions higher, keep existing policyholders happy, and create a smoother overall customer journey. Here’s what I have in mind. You might fine-tune my current sales funnel, automate follow-ups and renewals, craft clear product explainers for digital outreach, or introduce a lightweight CRM workflow that fits the Indian health-insurance market and stays compliant with IRDAI norms. I’m open to your suggestions as long as they move the needle on client acquisition and retention. We’ll coordinate primarily through a messagi...

I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Accepting Junior Positions too De...

Ich plane ein exklusives Private-Dinner in München und suche einen Spezialisten für private Veranstaltungen, der das Projekt von A bis Z betreut. Was ich benötige: • Eventplanung – vom kreativen Dinner-Konzept über Location-Recherche bis zur Budget- und Zeitplanung. • Koordination vor Ort – Anwesenheit am Veranstaltungstag, Abstimmung aller Dienstleister (Catering, Dekoration, Technik) und reibungsloser Ablauf für meine Gäste. • Nachbereitung – Auswertung, Rechnungsabwicklung sowie ein kurzer Abschlussbericht mit Empfehlungen für künftige Events. Das Dinner findet in München statt; deine Präsenz vor Ort ist daher unerlässlich. Ich freue mich auf deine kurze Vorstellung mit relevanten Referen...

Company Name: Durga Traders Location: Jalandhar, Punjab We need an energetic field salesperson who already understands the mirror industry and can hit the ground running selling our looking-mirror range. The line is aimed at home-decor projects, corporate offices and large building installations, so you will be calling on interior designers, furniture retailers, contractors and facilities managers rather than general consumer outlets. Your day-to-day work will revolve around visiting prospects in your territory, demonstrating the mirrors’ build quality and design options, negotiating terms, closing orders and sending me concise end-of-day reports. A good grasp of face-to-face selling, territory planning and basic CRM updates is essential; any existing network inside the dé...

e-Magine is KG-10 Robotics & STEM curriculum into schools across our local area in Karachi (Pakistan); and even on a project consultancy in different markets; and for this we need a commission-based closer who already feels at home in principals’ offices. You will be working with public, private, and charter institutions, leveraging any existing contacts you have and building new ones as you go. Your core responsibilities are straightforward: • Arrange meetings with key decision makers • Present the program using our slide deck, demos, and talking points • Generate new leads through networking and referrals • Lock in signed agreements so our on-ground team can start delivery Every school you successfully onboard triggers an attractive commission, ...

I need a quick, real-world test of my new educational PDF covering business and digital marketing, sold exclusively through my store: Please place a single order, complete payment, download the file, and let me know that every step—from cart to download link—runs smoothly. Deliverables • Order number and the email receipt you receive • Confirmation that the PDF downloaded successfully (file size and any notes on speed or errors) • Brief comments on the overall checkout experience That’s all. No editing or additional work on the content itself—just purchase, download, and report back so I can be sure everything is functioning as intended.

Greetings! We are an IT services company. If you know GHL inside out — and have built systems that directly drove revenue — keep reading. We are not looking for someone who “knows the platform.” We are looking for someone who can turn GoHighLevel into a revenue engine. This role owns the full customer journey — from lead capture to close, upsell, cross-sell, and reputation growth. You will design and run the systems that power our pre-sales, sales, and post-sales workflows. ________________________________________ What Success Looks Like • Leads move automatically through a clean, optimized lifecycle • Sales teams work inside structured, conversion-focused pipelines • Funnels convert consistently and improve over time • AI...

We’re currently looking for skateboarders to teach skateboarding in New Lambton, NSW, Newcastle, NSW, and nearby cities. Lessons are scheduled when you’re available, mostly weekday evenings and weekends. This is a perfect part-time job. ⸻ Requirements • Legal working age • Personal cell phone • Comfortable working directly with clients No teaching experience required — we train you. ⸻ Pay • Paid per lesson • Pay varies based on: • Distance traveled • Skill level • Lesson length

Quero estruturar uma ação de prospecção ativa totalmente focada em recuperar o crédito dos meus clientes que se encontram negativados. Preciso que o profissional: • Elabore um roteiro de abordagem empático e persuasivo que gere confiança logo no primeiro contato. • Faça os contatos por telefone, e-mail, redes sociais e WhatsApp, mantendo registro claro de cada tentativa e resposta. • Acompanhe métricas de conversão, objeções mais frequentes e principais gatilhos de confiança, apresentando relatórios semanais. • Sugira ajustes contínuos na comunicação para aumentar o índice de clientes que regularizam sua situação. Valorizo i...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

We’re currently looking for skateboarders to teach skateboarding in New Lambton, NSW, Newcastle, NSW, and nearby cities. Lessons are scheduled when you’re available, mostly weekday evenings and weekends. This is a perfect part-time job. ⸻ Requirements • Legal working age • Personal cell phone • Comfortable working directly with clients No teaching experience required — we train you. ⸻ Pay • Paid per lesson • Pay varies based on: • Distance traveled • Skill level • Lesson length

I'm in need of a seasoned professional for comprehensive planning and coordination of some events. We are looking for someone in the team that contacts the venues, the team etc by coordinating all the aspects of the event. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I need a native Spanish speaker from Latin America who can cover both live-chat and phone inquiries with equal dedication. The work is fully remote and spans 48 hours each week, with the first week serving as a paid trial so we can be sure everything runs smoothly. Here’s the workflow you’ll follow: • Greet customers in Spanish, clarify their questions, and resolve issues through our chat console and VoIP line. • Adhere to the simple scripts and step-by-step guidelines I’ll provide. • Keep a concise activity log at the end of each shift so we can track resolved cases and any follow-ups. What I’m looking for: • Native-level Spanish from a Latin American country. • Clear, friendly speaking voice and solid written grammar. • Reli...

My company is moving from a steady-state operation into an ambitious growth phase and I need an expert who can lift both our revenue engine and the quality of support we give every new customer. Your first mission will be to examine our current sales funnel, identify conversion leaks, and design campaigns—email sequences, landing pages, social ads, or any other tactic you believe will generate qualified leads and close them faster. I will give you full access to performance data from our CRM and advertising dashboards so you can back every recommendation with numbers. At the same time, I want to raise the bar on support quality. I’m looking for actionable fixes: clearer workflows, stronger knowledge-base content, and measurable service-level goals that translate into happie...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I run a luxury car showroom and am ready to leave spreadsheets behind. I need a seasoned CRM professional to help me choose, license, and fully configure an off-the-shelf sales tracking platform—Salesforce, HubSpot, or Zoho CRM are all acceptable if they cover my needs, but i would like advise and also if theres others i am flexible. Core requirements • Lead tracking from first enquiry through purchase • Clear, real-time sales performance reports for management • Automated follow-ups (email/SMS) that feel personal to high-net-worth prospects The system must work flawlessly on our front-desk desktops and on the mobile phones that my salespeople carry during test drives and off-site events. We use auto trader for our advertising linking to that would be a bonus...

Tôi đang kinh doanh phụ tùng ô tô, tập trung vào các sản phẩm nội thất và ngoại thất. Tôi muốn nhận được tư vấn chuyên sâu để: • Xác định chân dung khách hàng mục tiêu và kênh tiếp cận hiệu quả. • Xây dựng thông điệp bán hàng hấp dẫn, dễ triển khai cho đội ngũ. • Tối ưu trải nghiệm sau bán, từ chăm sóc đến upsell linh kiện nâng cấp. • Đề xuất quy trình xử lý khiếu nại nhằm giữ chân khách hiện tại. Ưu tiên những ai từng làm việc trong mảng phụ tùng hoặc hậu mãi ô tô, hiểu rõ đặc thù sản phẩm nội–ngoại thất. Vui lòng ch...

Caut o persoană care să preia rolul de prim punct de contact pentru clienții mei. Am nevoie de cineva cu abilități excelente de comunicare și relaționare, capabil să răspundă prompt la mesaje pe e-mail, chat sau telefon, să ofere informații clare și să gestioneze situațiile delicate cu tact și profesionalism. Responsabilități principale • Răspuns rapid la întrebările clienților și urmărirea solicitărilor până la rezolvare. • Întocmirea unor rapoarte scurte, zilnice, despre problemele recurente și feedback-ul primit. • Propunerea de soluții pentru îmbunătățirea experienței utilizatorilor. Ceea ce caut • Română scrisă și vorbită impecabil; engleza la nivel conversațional reprezintă un avantaj. • Atitudine calmă, orientată ...

I need a reliable remote assistant with crystal-clear spoken English to take incoming technical-support calls for my software company. Most callers just need basic troubleshooting—guiding them through simple fixes, verifying system settings, or walking them through an installation—so a beginner-level grasp of software-development terms is plenty. You won’t be writing code, but you should understand enough jargon to recognise when an issue needs to be escalated to our engineers. You will work from your own quiet home office, answer calls through our VoIP app, and record concise notes for each interaction in our ticket system. A fast, wired internet connection and a good headset are essential so callers hear you at your best. Deliverables: • Real-time call handling d...

I run a jewelry retail business and want to lift our average transaction value through smarter, more persuasive in-store conversations. If you have a proven track record in retail sales and, in particular, upselling techniques, I’d love your help. You’ll start by reviewing our current customer flow, listening in on a few live or recorded interactions, and then shaping a concise set of scripts and talking points that encourage customers to add complementary pieces, extended warranties, or custom services to their purchase. Clear, confident communication is essential, as is the ability to convey product stories that make each item feel special. Deliverables • 30-minute discovery call so you can understand our brand, target customers, and existing sales process. • ...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I need an experienced salesperson to sell our online auction services, looking for freelancers to find vendors to sell their excess equipment, machinery, aged stock anything worth selling at auction. We auction a wide range of items including: - All Machinery - Trucks - Mining equipment - Jewellery, Gemstones & Diamonds - liquidation of businesses - selling of businesses - And much more! Why sell with us; We sell Australia wide, we don’t charge a vendor premium so that is a great selling point for freelancers to sell the idea All assets stay on site with the vendor until sold The ideal candidate will have: - Proven sales experience, particularly in services. - Strong communication skills. - Ability to engage with a diverse clientele. - Knowledge or interest in auction p...

Saya membutuhkan bantuan untuk mengelola layanan pelanggan melalui WhatsApp. Fokus utamanya adalah merespons pertanyaan, keluhan, dan masalah pelanggan secara cepat, ramah, dan akurat agar kepuasan tetap terjaga. Lingkup kerja: • Memantau dan membalas pesan WhatsApp selama jam operasional yang kita sepakati. • Mengidentifikasi tipe keluhan (mis. keterlambatan pengiriman, kesalahan pesanan) lalu memberikan solusi atau eskalasi sesuai prosedur. • Mencatat tiap interaksi penting di lembar pelacakan (Google Sheets atau sistem serupa) untuk tindak lanjut tim internal. • Menyusun ringkasan mingguan berisi tren keluhan, waktu respon rata-rata, dan saran perbaikan proses. Kriteria keberhasilan: • Waktu respon di bawah 5 menit pada jam aktif. • Nada bahasa ko...

We’re seeking someone confident and professional to handle structured validation calls on behalf of our candidates. You’ll be contacting organizations to confirm key details and validate information. This is not a sales position, just structured, professional conversations. Position Details: Call duration: 15–25 minutes each Script and full guidance provided Must speak fluent, clear English Knowledge of Alberta & Saskatchewan is an asset (or willingness to quickly learn) Ideal for someone reliable, articulate, and comfortable handling professional phone conversations.

I’m looking for reliable support to keep my busy meeting calendar under control. Estimated time is < 5 hours a week. Everything runs through Google Calendar, and I need someone who can jump in daily to: • book and re-book meetings as requests come in, • spot conflicts before they happen and resolve them quickly, • handle last-minute cancellations or changes so everyone stays informed. You’ll receive clear access rules and preferred meeting slots, then work directly inside my Google Calendar to keep it accurate and up to date. Prompt communication and a knack for anticipating scheduling clashes are essential. If you’re comfortable navigating Google Calendar’s sharing settings, time-zone tools, and color-coding, let’s talk. Let me know ...

We are a web design agency specialized in creating high-converting websites for HVAC companies across the United States. We already have a ready-to-show demo website. Your job is simple: contact HVAC business owners, show them the demo, and close the sale. See the demo here : What we offer: €150 commission per sale (product sells for €600) Full demo website ready to present Sales script provided No experience in web design required Work from anywhere, set your own hours What the product is: A premium, mobile-first website designed specifically for HVAC companies to generate more phone calls. When prospects see the demo, they understand immediately what they're getting. What we need from you: Fluent English (spoken and written) Able to make outbound calls to US phone num...

We are Frontwire Labs, a premium digital infrastructure and AI automation agency. We build high-end AI Voice Receptionists, AI Chatbots, and digital storefronts for traditional businesses (dental clinics, real estate firms, home services) in the US and Europe. Our services sell for $500 to $1,000+ per month. We are looking for a hungry, experienced B2B lead generation expert and cold caller to help us book qualified "Infrastructure Audit" meetings directly onto our founders' calendars. What we need you to do: Lead Sourcing: Build highly targeted lists of business owners in our specific niches (US, UK, and EU markets) using tools like Apollo, ZoomInfo, or D7 Lead Finder. Cold Calling: Execute high-volume outbound cold calls using our proven scripts to pitch our AI Voice A...

Summary We are a strategy consulting firm based in Poland, dedicated to delivering exceptional projects for clients within the financial sector. We are looking for reliable individuals to collaborate with us as Mystery Shoppers and play an important role in our projects, ensuring accuracy and attention to detail at every step. Countries Covered: the USA Auditors Profile: - without any previous relation to SoFi bank, - not a student, - USA citizen Key Responsibilities: Account onboarding and debit card application processes mapping and testing 30 days activation communication tracking and taking notes Performing few actiivities related to account active usage (daily banking) Answering Satisfaction Surveys (in excel) paying attention to all details asked Preparing necessary basic docum...

We are looking for a motivated sales closer to sell ready-to-use professional physiotherapy websites. You will get: A demo website ready to show ( ) A full sales script to guide calls and emails Commission-based payment: 100USD per closed deal Target market: English-speaking clinics (USA, UK, Canada), cities with medium-sized clinics Requirements: Fluent in English Comfortable with cold calling or email outreach Ability to follow the provided script closely Results-oriented Payment: 50% upfront by client, 50% on delivery Your commission is paid per closed deal

Necesito a alguien que se encargue de la atención al cliente en línea durante media jornada (4 horas continuas) de lunes a viernes. Todo el trabajo es 100 % remoto y se realiza en español. Qué harás • Responder consultas por chat, correo y redes sociales con un tono cordial y profesional. • Registrar cada interacción en nuestro pequeño CRM (Zendesk o similar). • Escalar incidencias técnicas básicas siguiendo un guion claro. • Enviar un breve informe diario con los casos resueltos y los pendientes. Perfil que busco • Excelente redacción y ortografía en español. • Experiencia previa en servicio al cliente o community management. • Buena conexión a internet...

I'm looking for an experienced Shopify developer to set up a high-end, luxurious store. The store will feature a variety of premium products including: - Saunas - Massage chairs - Health and wellness products - Outdoor fireplaces - Outdoor kitchens - Outdoor furniture - Restaurant supplies Requirements: - Design must be modern, minimalist, and luxurious - Essential functionalities include: - Product filtering and search - Customer reviews and ratings - Integrated payment options Ideal candidates should have: - Proven experience in setting up high-end Shopify stores - Strong design skills with a portfolio showcasing luxurious, modern, and minimalist aesthetics - Expertise in implementing advanced search and filtering functionalities, as well as customer review systems and secu...

I’m looking for a well-spoken, well-presented female receptionist to become the welcoming face of Cognito Excellence in Sector 43, Gurugram. The role is dedicated to our evening slot—12 p.m. to 8:30 p.m.—so you’ll own the front desk throughout the second half of the day, ensuring every visitor, caller, and colleague enjoys a smooth experience. Your day revolves around greeting guests with a warm, professional manner, answering phones and emails promptly, keeping the reception area immaculate, and coordinating calendars and meeting rooms so internal teams stay in sync. You’ll also maintain basic office records and lend a hand with light administrative tasks whenever something needs to get done. To thrive here, you should bring at least six months of experienc...

Necesito que SIRACUSA PROJECT escale una red de talleres colaboradores en la Comunidad de Madrid (modelo B2B). Nuestro modelo combina dos elementos: una herramienta de lectura/escritura en versión “slave” y un servicio técnico centralizado de calibración/archivos. La herramienta es necesaria porque permite al taller leer y escribir las unidades electrónicas del vehículo; sin esa capacidad, no se puede ejecutar el servicio en el coche. El servicio es necesario porque el taller no tiene por qué ser calibrador: nosotros hacemos el trabajo técnico y entregamos el archivo/ajuste listo para cargar, con soporte y trazabilidad. Objetivo del trabajo Conseguir que la solución “SIRACUSA para talleres” empiece a rotar en ...

About Us: Quasi-Hotels is a dynamic and fast-growing company operating in the real estate and hospitality sector, with properties in Dubai and Milan. We are seeking a proactive, highly organized, and tech-savvy Property Operations Coordinator to manage and support the daily operations of our Italian property portfolio. Role Mission: To ensure smooth daily operations, onboarding, maintenance, compliance, and guest experience for our Italian properties, coordinating with internal teams, suppliers, and external partners using ClickUp and other digital tools. Key Responsibilities: - Oversee the onboarding of new properties in Italy, including technical installations, supplier coordination, and documentation. - Manage maintenance issues, incident tickets, and follow-ups with vendors and servi...

Summary We are a strategy consulting firm based in Poland, dedicated to delivering exceptional projects for clients within the financial sector. We are looking for reliable individuals to collaborate with us as Mystery Shoppers and play an important role in our projects, ensuring accuracy and attention to detail at every step. Countries Covered: the USA Auditors Profile: - without any previous relation to SoFi bank, - not a student, - USA citizen Key Responsibilities: Account onboarding and debit card application processes mapping and testing 30 days activation communication tracking and taking notes Performing few actiivities related to account active usage (daily banking) Answering Satisfaction Surveys (in excel) paying attention to all details asked Preparing necessary basic docum...