Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    Data entry 5 dage left

    Data entry export computer engineering works

    €11 / hr (Avg Bid)
    €11 / hr Gns Bud
    201 bud
    need a microsoft entourage expert 4 dage left
    VERIFICERET

    Need to rebuild my database and recover emails

    €14 - €24 / hr
    Lokal
    €14 - €24 / hr
    0 bud
    IT support 3 dage left
    VERIFICERET

    Looking fot IT jobs or anything similar

    €22 (Avg Bid)
    €22 Gns Bud
    22 bud
    Computer knowledge and english 3 dage left
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    Looking for an intern who should have Computer knowledge and fluent in English. He/She has to come to office located in gurugram, sector 46, near medanta hospital. A fixed stipend of 5000 INR will be paid offer letter, LOR, experience letter will also be provided.

    €61 (Avg Bid)
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    We (freelancer.com) have an exciting opportunity for an experienced Laptop service engineer to join our team and be part of this amazing project during an amazing growth period. Want to work for one of the world's biggest technology companies? Are you located India. If you thrive on taking a customer centric based approach and have break/fix/repair skills for notebooks/laptops and printers, then we want to hear from you We are looking for Hardware Repair candidates in Delhi! Duties and Responsibilities Replace/Repair - System board , Display assembly, Webcam , Speaker, Fan, Bezel, Heatsink ,Touchpad , Specific Keyboard ,HDD ,Top cover, Controller board ,PCB,I/O board. Some responsibilities may include but are not limited to: - Run diagnostics tests to understand why th...

    €3 / hr (Avg Bid)
    Lokal
    €3 / hr Gns Bud
    2 bud

    We (freelancer.com) have an exciting opportunity for an experienced Laptop service engineer to join our team and be part of this amazing project during an amazing growth period. Want to work for one of the world's biggest technology companies? Are you located India. If you thrive on taking a customer centric based approach and have break/fix/repair skills for notebooks/laptops and printers, then we want to hear from you We are looking for Hardware Repair candidates in Delhi! Duties and Responsibilities Replace/Repair - System board , Display assembly, Webcam , Speaker, Fan, Bezel, Heatsink ,Touchpad , Specific Keyboard ,HDD ,Top cover, Controller board ,PCB,I/O board. Some responsibilities may include but are not limited to: - Run diagnostics tests to understand why the Operating...

    €4 / hr (Avg Bid)
    Lokal
    €4 / hr Gns Bud
    4 bud

    We (freelancer.com) have an exciting opportunity for an experienced Laptop service engineer to join our team and be part of this amazing project during an amazing growth period. Want to work for one of the world's biggest technology companies? Are you located India. If you thrive on taking a customer centric based approach and have break/fix/repair skills for notebooks/laptops and printers, then we want to hear from you We are looking for Hardware Repair candidates in Delhi! Duties and Responsibilities Replace/Repair - System board , Display assembly, Webcam , Speaker, Fan, Bezel, Heatsink ,Touchpad , Specific Keyboard ,HDD ,Top cover, Controller board ,PCB,I/O board. Some responsibilities may include but are not limited to: - Run diagnostics tests to understand why th...

    €3 / hr (Avg Bid)
    Lokal
    €3 / hr Gns Bud
    4 bud

    We (freelancer.com) have an exciting opportunity for an experienced Laptop service engineer to join our team and be part of this amazing project during an amazing growth period. Want to work for one of the world's biggest technology companies? Are you located India. If you thrive on taking a customer centric based approach and have break/fix/repair skills for notebooks/laptops and printers, then we want to hear from you We are looking for Hardware Repair candidates in Delhi! Duties and Responsibilities Replace/Repair - System board , Display assembly, Webcam , Speaker, Fan, Bezel, Heatsink ,Touchpad , Specific Keyboard ,HDD ,Top cover, Controller board ,PCB,I/O board. Some responsibilities may include but are not limited to: - Run diagnostics tests to understand why th...

    €3 / hr (Avg Bid)
    Lokal
    €3 / hr Gns Bud
    2 bud

    We (freelancer.com) have an exciting opportunity for an experienced Laptop service engineer to join our team and be part of this amazing project during an amazing growth period. Want to work for one of the world's biggest technology companies? Are you located India. If you thrive on taking a customer centric based approach and have break/fix/repair skills for notebooks/laptops and printers, then we want to hear from you We are looking for Hardware Repair candidates in Delhi! Duties and Responsibilities Replace/Repair - System board , Display assembly, Webcam , Speaker, Fan, Bezel, Heatsink ,Touchpad , Specific Keyboard ,HDD ,Top cover, Controller board ,PCB,I/O board. Some responsibilities may include but are not limited to: - Run diagnostics tests to understand why the Operating...

    €8 / hr (Avg Bid)
    Lokal
    €8 / hr Gns Bud
    1 bud

    Want virtual Assistance for Homage key International In Pirojpur, Bangladesh Branch. Work is 5 days a week. Only Bangladesh can apply for these full-time jobs.

    €20 - €167
    Lokal Forseglet
    €20 - €167
    184 bud