Develop android app zencart websiteJobs

I am actively searching for a dedicated full-time social media manager based in Dubai. Offering a unique opportunity to manage and enhance the presence of my brand on platforms such as Facebook, Instagram, Twitter, and LinkedIn. Key Role Expectations: - Develop, design and post engaging content regularly. - Manage advertising initiatives on different social media platforms. - Foster community engagement and timely interactions with followers. Objective: - Amplify brand visibility and recognition. - Propel website traffic. - Facilitate lead generation and conversions. The perfect candidate would ideally have prior experience and proficiency in social media management, advertising, and community engagement. Solid content creation skills are also highly appreciated. A passio...

I am in need of a professional who has the skills to develop a new website for my business using Wordpress. The site should incorporate the following key features: - Contact form: A form that allows potential customers to easily get in touch with me. - Product or service gallery: A section where I can showcase the products or services that my business offers. - Customer testimonials: An area dedicated to displaying positive feedback from satisfied customers. - Interactive Fields: I am looking for a website that engages my audience and keeps them coming back. Interactive elements like quizzes, calculators, or chatbots would be fantastic. - Multiple Languages: My business serves a diverse customer base, so the website should support multiple languages. The ideal...

...code of my existing Android app and I'm eager to update its functionalities by using Flutter. The primary goal of this project is to revamp the app and introduce new features. The main aspects of the project include: - Implementing a user login system: The app should allow users to create accounts, log in, and manage their profiles. - Setting up push notifications: I'd like the updated app to send push notifications to users, based on their preferences. - Integrating in-app purchases: Users should have the ability to make purchases within the app securely. Ideal candidates should have: - Proficiency in Flutter and Dart - Experience with Android app development - Strong understanding of user authentication systems...

As the owner of an Android Java app, I'm seeking a skilled and experienced freelancer to incorporate Facebook banner ads into my app. Key Project Details: - The premier goal of these ads is to display them, aiming to increase app activity and user interaction. - The ad type we're focusing on is specifically banner advertising. - The banner ads should be placed strategically at the bottom of the app screen, to maximize visibility without obstructing essential app functionality. Desired Skills: - Proficiency in Android Java app development - Strong understanding of Facebook's ad platform - Experience in integrating banner ads into mobile apps in an engaging and non-intrusive manner This role requires someone with a...

I am looking for an experienced instructional designer to help develop eLearning modules for intermediate users. These modules will cover topics such as software usage and professional skills development. Key responsibilities: - Create engaging learning activities and compelling course content - Identify the target audience's training needs - Apply tested instructional design theories, practice, and methods Ideal Skills: - Proven working experience in instructional design - Excellent knowledge in learning theories and instructional design models - Lesson and curriculum planning skills Let's infuse your expertise into a meaningful learning experience for my audience. Apply today!

I am seeking an expert in Gutenberg/WordPress editor who can develop/customize custom block, backdrops and more, for example interactive block integrating with another plugin or service. Blocks could work with text, images, videos, a lead form, and have different views on desktop and mobile platforms. Key Skills and Experience: - Advanced knowledge of Gutenberg/WordPress editor - Ability to integrate block with a plugin or service - Experience in creating custom styling options - Proficiency in making blocks interactive - Experience with designing blocks for different content types - Familiarity with designing for both mobile and desktop platforms.

I'm seeking an experienced iOS & Android developer to work on a client system management app. Key Requirements: - Development: Your primary role will be building the backend of the app, ensuring seamless connectivity and functionality. - User Registration: A fundamental feature of the app will be the ability for users to register and create accounts. - Push Notifications: The app should be able to send push notifications to users, based on certain triggers. - In-App Communication : You'll be responsible for integrating a system that allows users to make in-app message or email conversations between brokers and clients. - Policy, Claims, Documents and Clients Management: The app will need to have a policy management sys...

I'm seeking an expert digital marketer to enhance my online presence, drive traffic to my website, and generate quality leads. I'm particularly interested in leveraging social media and performance marketing. Key Responsibilities: - Develop and execute a comprehensive digital marketing strategy aimed at increasing website traffic and lead generation - Utilize social media platforms to engage with my general consumer audience and improve brand awareness - Implement performance marketing tactics to maximize ROI and conversions Ideal skills and experience for this role include: - Proven track record of successful digital marketing campaigns - Expertise in social media management and performance marketing - Strong understanding of SEO and SEM best practices - A...

As a growing business, I'm looking for someone who can help me develop a CRM using ERPNext or any other better software. The project should be tailored to meet the needs of a small sales team, numbering between 1 to 10 users. It includes manufacturing , POS, Payrol, Purchases and Sales etc. A brief about our company. 1. We buy Yarn. 2. We use the yarn to manufacture Fabric. 3. Then the fabrics come to stores. 4. From stores they go to multiple small garments. 5. From the Garments they come back to stores. 6. At stores, we check QC, Ironing, Packing, labeling, etc. 7. From stores they come to Retail shops. 8. From the shop we sell to customers. 9. POS system needed chich includes Discounts and Loyalty point for customers. 10. The POS should be able to input customer details ...

I am seeking a skilled marketing expert to help build the brand presence for my VanForces sales and distribution SaaS web and mobile app, which is tailored for the GCC and India markets. This role is crucial for identifying and engaging with direct customers and distributors. Key Responsibilities: - Develop a comprehensive marketing strategy to target sales and distribution companies. - Identify and establish partnerships with potential distributors with local presence and technical capabilities. - Create marketing materials that effectively communicate the value proposition of our SaaS product. - Implement digital marketing campaigns, including SEO, social media, and email marketing, to build brand awareness. - Provide support for implementation, pre and post-sales

To develop a seamless integration between AppSheet and WhatsApp, enabling automated notifications to be sent via WhatsApp whenever new data is entered into an AppSheet application connected to Google Sheets. Key Requirements: Integration between AppSheet and Google Sheets is already established. Develop a mechanism to trigger notifications in real-time whenever a new entry is made in the Google Sheet through AppSheet. Create customizable message templates to populate WhatsApp messages with data from the newly entered form. Ensure secure and reliable communication between AppSheet and WhatsApp Business API. Implement error handling mechanisms to address any potential issues during data transfer and messaging. Technical Approach: Utilize the WhatsApp Business API to establ...

...include: - WAVE (Web Accessibility Evaluation Tool): A comprehensive tool for both visual and technical accessibility audits of websites. - Axe Accessibility Checker: An in-browser tool that identifies issues in real-time as you browse. - Google Lighthouse: An automated tool by Google that generates reports on various aspects of website performance, including accessibility metrics. Creation of an In-depth Accessibility Checklist: ======================================== Develop a detailed checklist providing general guidelines for managers and developers to make their websites user-friendly and barrier-free. This checklist should cover: Navigation and content structure Requirements for simple language Specifications for forms that are not automatically checked by tools (e...

I'm seeking a professional to craft a customized email signature for my existing business. This signature will be uploaded to multiple platforms - Outlook on both Android and Desktop, iPad Mail, Mac Mail, and a generic webmail client. Key Requirements: - The email signature must include my name and job title, our company logo and tagline, as well as contact information (phone number, email address, physical address). - I need the signature to work seamlessly across all platforms, without any design or functionality issues. - It should be easily editable for quick updates when needed. - If possible, an animated version of the signature is preferable, though not absolutely necessary. Ideal Skills and Experience: - Proficiency in HTML and CSS to design and code the signature. -...

i need to get build a simple android mobile app. This is based on games. The app must have links open in its own platform. It must operate like a browser.

I'm in need of a game developer proficient in Adobe Flash, specifically for creating an Android puzzle game. Your tops skills should include game app development, integration of ANEs into the game application, as well as implementing In App Purchases and Rewarded Video Ads. The game should include: - 10-20 unique levels. - Feature of earning and collecting coins and points. - Successfully incorporating In App Purchases. - Including Rewarded Video Ads. Your previous experience in designing and developing Android puzzle games will be a plus. I am looking for individuals who can create engaging, challenging yet achievable game levels and can ensure smooth functionality of the integrated features.

I'm looking for a skilled developer to create a responsive UI for a FlutterFlow project for pathology lab stakeholders. The UI should be designed and optimized for a range of devices and platforms, including web browsers, iOS and Android devices. Key Requirements: - Design: I prefer a minimalist style which focuses on simplicity and usability. - Interactivity: The UI should include simple navigation menus, interactive forms, and dynamic content display. The ideal candidate should have: - Proven experience in FlutterFlow and responsive UI development. - A keen eye for minimalist design and understand the importance of user experience. - Familiarity with creating interactive elements such as forms and dynamic content. Your delivery should be a user-friendly, aesthetically plea...

I am in need of a developer who can create a HTML page from scratch, focusing on a minimalistic design. - Feature: The key functionality needed is responsive design to ensure it's easily accessible on different devices. I want Home page and booking page as same in this Reference website () - Design: I'm looking for a freelancer who can develop a design themselves. This design needs to be simplistic, clean, and user-friendly. Ideal Skills & Experience: - Proven experience in HTML development - Strong understanding of responsive web design - Knowledge of minimalistic web design principles is a plus - A creative mindset and the ability to deliver design proposals from scratch.

I would like to develop an information website about a slimming product. - The website should include sections with product descriptions and benefits, testimonials and success stories, as well as health tips and weight loss guides. Each section must be clearly delineated, easy to navigate and reader-friendly. - The website also needs to have an order page where customers can buy the slimming product directly. - I already have part of a logo and colour scheme that we need to integrate into the website design. New suggestions are welcome. The ideal freelancer for this project (in German) can technically implement a website according to our supplied ideas with supplied texts, images and layout (for PC and mobile phone). We would like to be able ...

I'm in need of an expedient and proficient app developer. Key Requirements: - Cross-platform expertise as the app needs to be developed for both iOS and Android platforms. - The nature of the app has not been specified yet. Hence, experience in various app genres would be advantageous. - A slick turnaround is crucial. Ideally, the developer should be able to start immediately and deliver as soon as possible. Ideal Competencies: - Proficient in both iOS and Android app development - Flexible and adaptable to diverse app genres - Proven track record of speedy delivery - Excellent communication skills to keep me updated on development progress

• Automate the collation of data from two sheets, "Data" and "Report," into one Excel workbook. • Transfer data from specified columns in the "Data" sheet to new columns in the "Report" sheet. • Implement exception handling to address missing values during the data transfer process. • Develop an email notification feature to inform managers about the completion of the collation process. • Add "Data" suffix to transferred column names in the "Report" sheet for differentiation. • Provide a solution to automate the process without manual copying and pasting of VBA code. • Name the final file as "Book of Transfer_[Date of extraction from the portal]". • Automate the process of c...

...skilled Android app developer to create an e-commerce mobile app similar to TikTok shop. However, the app should not integrate with Shopify or any other store, it should function as a standalone store much like Amazon.** I want morden design or UI ** Key functionalities: - User registration: Users should be able to easily register and maintain a personal account - Product search: A robust and efficient product search mechanism should be implemented. - In-app purchases: Users should be able to directly buy products from within the app. Payment methods: We aim to offer credit card payments at this point, so experience in integrating secure credit card payment gateways is a must. The successful freelancer needs to have experience in building e...

The developer should have the following skills and experience: 1. Proficient in Java, Kotlin and other programming languages; 2. Have a deep understanding of Android platform, familiar with Android SDK and related tools; 3. -- If you have an already published app you can! Out -- for s-a-l-e! . If you are interested, please feel free to contact us and look forward to further communication with you.

I'm seeking a skilled Flutter developer who can submit two separate apps for Android - one for drivers and another for riders.

Project Description: We are seeking innovative ideas to automate our drive-through branches, making them fully automated and efficient. The aim is to leverage AI technology to enhance the customer experience and streamline operations. Key Objectives: Develop an AI-driven system to manage orders and customer interactions. Implement automated payment processing and order fulfillment. Design a user-friendly interface for customers to place orders and customize their preferences. Ensure seamless integration with our existing systems and processes. Expected Impact: Enhanced customer experience through faster service and personalized interactions. Increased operational efficiency by reducing wait times and optimizing order processing. Potential for cost savings by minimizi...

I'm in need of a skilled writer who can develop high-quality content for my website and Amazon listings. The focus of the content will be promotional, targeted towards professionals and businesses. Key Requirements: - Knowledge of Gym Supplements. - Experience in writing promotional content for websites and e-commerce platforms. - Understanding of SEO best practices to enhance visibility on Amazon. - Ability to craft engaging and informative content that resonates with a professional audience. - Prior experience in similar industry verticals would be a plus. Ideal Skills & Experience: - Proven track record in creating compelling, SEO-friendly website content. - Demonstrated success in crafting Amazon listings that boost product visibility and drive sales. - ...

...developer to create an ecommerce website for me with Shopify. The website will predominantly be for selling physical products. I will be handling all the product details, including descriptions and images, but I need you to set the store up, ensure it is fully functional, and visually appealing. Ideal skills and experience for this job include: - Proven experience with Shopify site development - Knowledge of ecommerce best practices - Excellent communication skills - Attention to detail, as I will be providing all product details - High creativity and design skills to develop a visually compelling site The project deadline is negotiable, but I'd prefer it to be done as soon as possible without compromising on quality. Your primary responsibilities will be to ...

I am in need of a skilled website developer with a background in creating sleek, responsive, and efficient websites. Key Requirements: Need someone to develop a small scale website for us. The website can be built using WordPress, odoo or any website builder as per your convenience. That website needs to be integrated with a database where the registration data will be saved. Where Party A and Party B should be able to register. (Separate registration page for both). And Party A should be able to search for Party B using multiple filters. Deliver the completed project within a month Ideal Skills: * Proven experience in website development * Proficient in HTML, CSS, JavaScript, and relevant website builder platforms * Familiar...

...Note - we are looking full time developer in monthly basis* I require a developer skilled in PHP and Android development to build an interactive educational application. This app will primarily be geared towards video classes, pdf material and incorporate test series. Key Features: - Video Classes: Users should be able to stream educational video material. - PDF Viewer: The app should feature a built-in pdf viewer for reading course materials. - Test Series: Users should have the ability to take a series of tests as part of their distance learning experience. - User Registration and Login: The app must have a user-friendly registration and login feature. Ideal Skills: - Proficient in Android development, specifically in designing apps for educatio...

...a personal webpage with camera access, image overlay, and camera switch functionality. The project is not aimed at an app, but rather a normal website page. Requirements: - Develop a webpage that supports opening the camera on a mobile device. - Implement an image overlay feature that will be visible while using the camera. - Include a button to record video with the overlay image. - Enable the user to switch between the front and back camera. Ideal Skills & Experience: - Proficiency in front-end web development, particularly in integrating camera and image overlay functionalities. - Experience in creating user-friendly interfaces that are accessible on both iOS and Android devices. - Knowledge of frameworks that would be suitable for this project, such...

...iOS and Android. This app's main functionality would be to forward SMS/Text messages to other SMS, Telegram, and email addresses. Key Objectives: - App development competence in cross-platform development primarily focusing on iOS and Android smartphones. - The app should have the ability to forward incoming SMS/Text messages to other SMS numbers, Telegram, and email addresses. - An eye for detail to design a professional and corporate-looking app to resonate with our company's ethos. Ideal Expertise: - Expert in iOS and Android development - Experience with integrating third-party messaging and email services - Strong graphic design skills to create a professional and corporate aesthetic. Requirements: - app starts with ...

I am in urgent need of a proficient Flutter developer to create a comprehensive cross-platform Hotel Booking app. Key Features: - User Registration and Login - Hotel Search and Filtering - Booking and Reservation Management Additional Features: - Payment Integration - Review and Rating System - Push Notifications I have a strict deadline and need this project completed ASAP. The app should be compatible with iOS, Android, and Web platforms. It is important that the design is user-friendly and visually appealing. Ideal Skills and Experience: - Proficiency in Flutter for cross-platform development - Experience in designing and implementing user registration and login systems - Previous work with hotel booking, e-commerce, and/or reservation management systems is a pl...

I'm in need of a competent app developer who can design and develop an NFC Business Card app. Although I didn't list any specific features from the options given, I'm eager to be blown away by your creativity and expertise. Key Responsibilities: - Developing a streamlined, intuitive, and easy-to-use application. - Incorporating aesthetic and functional customizable designs. - Integrating social media platforms for wider reach. - Implementing contact information attributes to increase app usability. Ideal Skills: - Prior experience in creating and launching mobile applications, particularly business-related apps. - Proficient in NFC technology and how best to leverage it within app development. - Skilled in social media API integration....

I'm seeking an experienced sales consultant to improve our lead generation strategies. We currently use cold calling and social media marketing techniques, yet we are not achieving desirable results. Key Responsibilities: - Assess our current lead generation protocols - Identify opportunities to enhance our utilization of cold calling and social media marketing - Develop a streamlined and efficient lead generation strategy - Educate our team on how to effectively implement the improved strategy Ideal Skills & Experience: - Strong background in sales and lead generation - Expertise in cold calling and social media marketing - Proven experience in improving sales strategies - Excellent communication and training skills This project requires a deep understanding of sal...

I'm seeking an experienced data scientist with a strong background in predictive analytics, data visualization, and pattern recognition. Key Objectives: - Develop a reliable churn prediction model using machine learning - Visualize relevant data patterns for customer attrition - Enhance predictive analytics capabilities The project primarily involves the processing of transaction data. Therefore, proficiency in handling such data is paramount. Be ready to dive deep into data analysis leading to valuable, actionable insights. Required Skills and Experience: - Expertise in Python - Extensive experience with machine learning - Proven ability in data visualization and pattern recognition - Proficiency in working with transaction data - Previous experience in churn prediction...

We are looking for a skilled and experienced web developer to build a professional website using Webflow where users can share their Google Maps Saved Lists URLs and other users can search and filter these lists by city, country, categories, keywords, review rating, min. number of reviews and more. Users can sort by newest at the top, or by highest ratings, or by our algorithm. The website needs to be visually appealing, user-friendly, mobile-friendly and optimized for SEO. Currently I have a webflow, zapier, and airtable account, but happy to use other tools should the website developer prefer. Attention to detail, creativity, and the ability to meet deadlines are essential. Web developer's input into design and UX/UI are very much appreciated. If you have a ...

We are looking for innovative ideas to transform our traditional coffee bean grinder into a self-service machine. The goal of this project is to enhance customer experience and streamline operations by allowing customers to grind their own coffee beans. Key Objectives: Develop a user-friendly interface for the self-service machine. Implement AI technology to ensure consistent and high-quality grinding. Integrate payment and order processing features into the machine. Ensure the machine's compatibility with our existing coffee bean offerings. Expected Impact: Improved customer satisfaction through a more personalized coffee experience. Increased operational efficiency by reducing staff involvement in the grinding process. Potential for cost savings by optimizing...

I'm seeking a native Android developer with extensive experience in UI/UX design. This is for a small task involving UI/UX enhancement with data set of an existing app. Key Responsibilities: - Translate my sketches and ideas into a visually appealing design - Suggest and implement design improvements to the app - Ensure the design is user-friendly Ideal Skills and Experience: - Proficient in Android app development - Strong background in UI/UX design - Excellent communication skills to understand my vision and translate it into the design - Experience with implementing design improvements in existing apps.

I am looking for a knowledgeable freelancer with solid experience in Android development, particularly in the field of business process optimization apps. Primary Requirements: - Implement bug fixes in User Interface and Database Management. - Optimize pages for enhanced performance. Ideal Freelancer: - Should have extensive experience working with Android applications. - Proficiency in UI enhancements and Database Management. - Knowledge of business process optimization apps is beneficial. Please make sure you can commit time to promptly address and resolve these issues. Let's make my app better together.

I'm looking for a content creator who can develop a series of thought-provoking, in-depth articles and blog posts for my LinkedIn account. The primary goal of these articles is to help me establish myself as a thought leader in my industry - think industry professionals, not the general public. Key Requirements: - Extensive experience in content creation, particularly articles, and blog posts - A strong understanding of LinkedIn and its dynamics - Familiarity with thought leadership content and strategies - Ability to tailor content specifically for industry professionals Your role in this project will be to craft compelling, well-researched articles that can capture the attention of industry professionals and position me as a credible source of knowledge and insights in my i...

...looking for an experienced Android app developer to create an invoicing app that's primarily focused on managing product sales. It's important that the app supports offline functionality. Key Features: - Product Sales Focus: This app will primarily be used for creating and managing invoices related to product sales. It should have a user-friendly interface for easily adding products, quantities, and generating invoices for customers. - Offline Support: The app must have the capability to work offline. This is crucial as it ensures my team can continue their work even without an internet connection. Once online, the app should seamlessly sync data with the cloud. Ideal Skills and Experience: - Android App Developm...

...skilled Android app developer to create an e-commerce mobile app similar to TikTok shop. However, the app should not integrate with Shopify or any other store, it should function as a standalone store much like Amazon.** I want morden design or UI ** Key functionalities: - User registration: Users should be able to easily register and maintain a personal account - Product search: A robust and efficient product search mechanism should be implemented. - In-app purchases: Users should be able to directly buy products from within the app. Payment methods: We aim to offer credit card payments at this point, so experience in integrating secure credit card payment gateways is a must. The successful freelancer needs to have experience in building e...

I am seeking an experienced Android developer who can build a mobile payment app centered on payment processing. Key Features: - The app should be designed exclusively for the Android platform. - The main feature in the app should be payment processing. Skills Required: - Android app development - Payment processing systems knowledge - Experience designing for user-friendly interfaces - Familiarity with secure payment systems i need ceeate mobile app like this with backend panel for admin to control commissions for sellers who will register account on app and sell recharge services , and set api in panel to provide all services in app , i get all services from company that provide me api and i put api in admin pane...

...of an expert app developer proficient with both Android and iOS platforms to create an advanced image-to-text generator application. The main functions of this application include: - Conversion of images into clear, editable text. - Saving the converted text into a document, specifically in TXT file format. There is no specific style or layout requirement, your main goal should be the functionality and efficiency of the app. The design and UX/UI should be user-friendly and interactive. The successful freelancer should demonstrate: - Vast experience in both Android and iOS app development - Proven track record in creating and maintaining image-to-text apps or similar - A detail-oriented approach focused on precision and accuracy. Your respons...

I need a skilled developer to craft an Android app that's geared towards both streaming RTSP video and performing basic video editing tasks. The app will be used with both live and pre-recorded streams. For video editing, features needed will focus on basic tasks like trimming and cropping, streamlining the user experience while maintaining power and flexibility. This app should be ideally designed and created by an individual proficient in mobile app development, particularly in video editing and streaming on the Android platform. Key requirements include: - Support both Live and Recorded Streams - Video Streaming and Basic Editing (Trimming & Cropping) - Experience in Android App Development - Familiarity with RTSP pro...

We are seeking a skilled designer to create comprehensive branding guidelines for my company, which specializes in Leadership Development and Communication Skills training. Key Tasks: - Develop a unique and impactful visual identity for the company that reflects our brand personality of being knowledgeable and impactful in the training industry - Create a comprehensive set of branding guidelines that can be used by our team to ensure a cohesive and consistent brand image across all touchpoints Ideal Candidate: - Demonstrable experience in creating branding guidelines for companies - Strong understanding of creating visual identities that reflect specific brand personalities - Previous work in the training or education sector is a plus, but not a requirement This is an exciting o...

creation and management of more than one data archive to hold medical data standards that are needed to describe software to visualize and analyze the an infrastructure that is used by end users on a web platform to access the data archive will develop a data submission pipeline ensuring appropriate quality control data archive should plan for a help desk to work with those who are trying to upload data. Each data archive must develop plans to make the data readily data that will be deposited in a particular archive need not be restricted to a particular data data archive should consider storing and curating the appropriate data (either raw or processed).A data archive may propose evaluating deposited data

I urgently need an augmented reality (AR) application developed for Android. I'm looking for a skilled Unity developer with experience in AR to create a cutting-edge AR experience for Android users. The goal is to ensure the application is well-functioning, user-friendly, and can provide a seamless AR experience. Key requirements: - Expertise in Unity - Strong understanding of AR development - Experience developing applications for Android - Ability to work quickly and efficiently - Strong attention to detail to ensure the application is user-friendly and bug-free The selected freelancer should be able to deliver the project ASAP while ensuring it meets the required standards.

I'm seeking an expert developer to build a robust service booking platform specialized for multiple restaurant table reservations. Key Requirements: - Design and develop a user-friendly, intuitive website and app that allow users to book restaurant tables efficiently. - Must accommodate multiple restaurants, each with the capability to manage their available slots and bookings. Desired Skills And Experience: - Proven experience in website and app development - Specialization or strong experience in service booking platforms is highly desirable - Knowledge in creating platforms accommodating multiple service providers - Detail-oriented, with a focus on user-friendly design - Proven ability to deliver on deadlines, maintaining high quality standar...

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I require an expert with substantial experience in creating custom Zendesk reports to develop a specific report for me. Key Project Requirements: - The primary data to be captured in this report is the response time for customer service tickets. - Zendesk provides an off-the-shelf measure for response time, however this is not accurate. We need to know at any given point in time how long on average, our customers are waiting for a response. This includes, open tickets. so the time needs to be recorded from last interaction as opposed to recording the response time when an update happens. Desired Freelancer Skills and Experience: - Proven experience creating custom reports in Zendesk