Yhan P.

As a Call Center Representative for Amazon, my main line of business was Amazon US and I was also trained to handle Amazon Canada and Amazon UK. I receive daily calls from customers and work to assist them with their technical or service-related issues. I am organized and pay great attention to detail. My positive demeanor and friendly phone voice help to put customers at ease and to calm frustrated or agitated callers. I think well on my feet and am a natural problem solver. My interpersonal skills and ability to communicate have served me well as a Call Center Representative.