Syrra C. Profile

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$5 USD / time

manila,

philippines

$5 USD / time

Det er i øjeblikket 10:54 PM her

Tilmeldt december 10, 2018

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Syrra C.

@xyrracruz

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(0 anmeldelser)

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$5 USD / time

manila,

philippines

$5 USD / time

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Genansættelsesrate

Customer Service / Technical Support / Data Entry

I am used to multi-tasking jobs. Challenging life makes it more exciting. I am a strong woman like a wonder woman. Never a quitter but always a fighter. Graduated Bachelor of Science in Computer Science. Computer literate and knowledgeable in MS Office and Adobe photoshop. Proficient in English grammar and conversational in the said language. 10 years overall experience in Customer Service as a Senior Specialist in both chat support and voice/inbound calls. I served internationally and locally. Handles difficult customers. I have the ability to motivate people. I always give my best shot in the job and I am a performer. I love getting out of my comfort zone to try new things and to learn a lot. I believe that you will gain more knowledge and learn a lot from experience.

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Erfaring

Concentrix

sep. 2011 - okt. 2021 (10 år, 1 måned)

I have been in BPO industry for almost 10yrs. I am an expert in handling voice account and non-voice account. I have handled escalated calls for an online shopping account. We do order taking, service recovery, credit back, accommodations, canceled order, tracking, processing payment. I was also a technical consultant for a telecom company in Australia. It's specialized in mobiles and fixed-line. I've handled blended CSR/TSR of a well known Telco Account in U.S, basically troubleshooting phones.