Ma. Victoria R.

My name is Vicky Reyes. I am an experienced Customer Service Supervisor for almost 9 years now. As an experienced Customer Service in the Hotel Industry, one of my job description is that I enter data of our Timeshare members that includes pertinent data and I am also involved in manual updating of payments in Microsoft Excel. I answer phone calls, do email correspondence and responsible for our Department (Customer Service Department) day to day operation especially concerns, booking details of guests and any related customer service jobs. Moreover, I connect with RCI (Resorts Condominium International) based in Singapore to guide our clients in their planned vacation. With the combination of my encoding experience and time management skills, I feel confident that I can do the task to be given to me related to the job I am doing now. I do this part time to have additional income for my growing 2 lovely kids. Right now, I am enrolled in Social Media Management Online Course