Vikram M.

• Gain an in-depth knowledge and understanding of client’s business objective and requirements. Guide client on business requirements, key performance indicators and other functional and/or technical requirements • Development of Web site architecture and determine hardware and software requirements including mock-ups, usability/accessibility research • Help clients optimize their digital assets and unlock value in the areas of commerce, content and leads for global clients across Industries • Interpret and translate client business requirements into technical specifications for design of an Adobe Digital Marketing Cloud Solution and web optimization • Advise key stakeholders and drive client success based on clients most important business drivers • Interact frequently with clients via phone, email, and/or in-person—including interaction with marketers, analysts, web developers, and C-level executives • Effectively present technical details to a non-technical audience • Communicate confidently and proactively with customers throughout the project lifecycle • Manage multiple client engagements simultaneously • Manage customer expectations appropriately and keep projects on schedule and within scope • Become an expert in the use of Adobe Digital Marketing/Creative Solutions and the methods by which they can be used to effectively optimize online businesses