I'm a flexible, reliable and dedicated person that has provided accurate, straightforward and timely service to several call center companies for the past 4 years of my experience. I am specially skilled in written communication, not to mention that I can converse splendidly over the phone as well. With my 4 years of experience, I handled several tasks and used a lot of process tools: Salesforce, Zendesk, and other company provided workflow tools and knowledgebase sites. Still, I am very much open to new systems and process, because I view this as an opportunity for me to learn new strategies and ideas to improve my skillset.
I am a very disciplined person when it comes to work ethics, punctuality and quality when it comes to my work. You can also count on me when it comes to reliability and effectiveness. I am also a team player, I always share ideas and find ways for my co-workers to enjoy work without sacrificing its quality.