Marde C.

With over ten years of work history working as an IT support in office settings, I have acquired skills as an innovative and articulate technical support professional. With my experience in training (including teaching students of different ages), I can say that I'm an active communicator, capable of explaining complex technical issues and making sure of timely problem resolutions. I was involved in training staff members in productivity software and other proprietary applications. My project management skills were also developed by leading small to medium-sized software project implementations. I was involved in projects like school website development, open-source ERP system customization (Odoo), and administration and implementation of a cloud-based collaboration application (Microsoft 365), to name a few. During this pandemic (COVID-19), aside from teaching my classes online, I am part of the IT Support team for our teachers, staff, students, and parents.