Raquib H.

I am an IT Engineer, hold bachelor degree in Computer Science and an MBA degree from China's top ranking public universities. I worked as an IT Manager involving in IT outsourcing projects. - 10+ years of rich customer service experience in HP's Global Outsourcing projects. - Can fluently speak, read and write English, Mandarin Chinese, Bengali, Hindi etc. - Troubleshooting customer's IT and business queries related to used products and support customer over phone, email, social media etc. Additionally, I also have other skills such as - quick typing skills - Translating or interpreting such as English to Chinese Or Chinese to English or English to Bangla or Bangla to English etc. - IT Consulting or Training IT Courses such as MS Active Directory, MS SharePoint, Microsoft Power BI, MS Office, Outlook, AI, Big Data, Cyber Security, Project Management, ITIL, ITSM, Networking, Cloud Computing, Data Center etc.