Raghavendra K N
Ø 8 years 8 months Industry experience includes ITES and IT.
Ø Worked for various Data related projects like Product content management, Form processing, Legal Coding and Indexing and Market Research.
Ø Good Knowledge of CPG Industry- Retail Domain (Consumer Packaged Goods).
Ø Good knowledge of Data Processing, Data Cleansing & Product Classification.
Ø In Demand Analytics work area includes Build, Update and Maintenance of custom/syndicated database for the major US Retailers like HEB, Albertson, Ahold, Target, A&P, Pathmark, Safeway and Kroger.
Ø Worked as Team leader for Product Content Management and Legal Coding/Indexing process.
Ø Worked as Test Engineer (Manual testing)
Ø Hands on experience in MS-Excel and MS-Word 2003 Application operation.
Operating System Unix, Windows Xp, NT and 2000
Databases Oracle 8, Express and MS-Access
Testing Tool WinRunner, LoadRunner, Clear Quest
Reporting Tools Oracle Analyzer and Xlerate
Scripting Shell Scripting and VBA(Excel)
Applications MS-office, Page maker and Photoshop
Ø Oracle 8 from TULEC Training Center, Bangalore.
Ø Shell Scripting from Symphony University, Bangalore.
Ø Advance Excel operation from Symphony University, Bangalore.
Ø Testing concepts from Symphony University, Bangalore.
Ø Business Communication from Symphony University, Bangalore.
Ø Working with Virtual team from Symphony University, Bangalore.
Ø Worked as Sr. Consultant in Symphony Marketing Solutions Pvt Ltd., (Oct 2004 to Sep 2008)
Ø Worked as Team Lead in Bharathi Mediscribe Pvt Ltd., (Apr 2002 to Oct 2004)
Ø Worked as Quality Analyst in Unilog Content Solutions Pvt Ltd., (Apr 2001 to Mar 2002)
Ø Worked as Data Analyst in Quest Informatics Ltd., (Oct 2000 – Mar 2001)
Ø Worked as ITES member in Comat Technologies Pvt Ltd., (Mar 2000 – Aug 2000)
Experience in Detail (Previous 2 companies)
Oct 2004 to Sep 2008
Client: IRI, Chicago, USA
Information Resources, Inc. (IRI) is the world’s leading provider of enterprise market information solutions and services, empowering its clients to grow their business profitably in a complex marketplace. Driving the transformation of the consumer packaged goods (CPG), retail, and healthcare industries, IRI provides real-time market content, advanced analytics, and professional services.
Ø Build, Update and Maintenance custom/syndicated database for the Major US Retailers like HEB, Albertson, Ahold, Target, A&P, Pathmark, Safeway and Kroger.
Ø Job submission and monitoring of the custom/syndicated database in UNIX and Mainframe.
Ø Generating Weekly and Monthly reports for US Retailers, includes predefined and client specific reports.
Ø Quality check for the Weekly and Monthly reports.
Ø Ensure on time Delivery of monthly and weekly reports to client.
Ø Classification of the product (includes Food, Drug and Mass) as per client Schema.
Ø Yearly once Restatement for custom/syndicated database, includes redefining the Geography, Product, Measure and Time Periods.
Ø Handling Adhoc requests both databases and reports, ensure on time delivery.
Ø Point of escalation for Retailer process for both technical and domain issues.
Ø Guiding and helping the new team members in processes and involved in issues resolution.
Ø Providing MIS reports to onshore team and offshore Management.
Ø Twice Received Customer Satisfaction Awards for 100% Quality and 100% on time delivery in 2006 and 2008 respectively.
Ø Received Hall-of Fame Award for Process Improvement in 2006.
Ø Received Shining Star Award for developing Shell Script and Excel Macro in 2008.
Bharathi Mediscribe Pvt, Ltd.,
Apr 2002 to Oct 2004
Client: LG CNS Global, Bangalore, India.
LGCNS is a leading Global Content Creation and Management Company. LGCNS transforms paper or electronic catalogs into rich, classified and transactable electronic content. LGCNS provides comprehensive content solutions for suppliers, buyers and e-marketplaces globally and delivers cost effective solutions through a combination of advanced technologies, proven processes and outstanding personnel. LGCNS content creation process is driven by Industry Specialists or Domain Experts.
Ø Involved in Project planning, Resource allocation and Project costing.
Ø Execution of pilot work for Product Content Management.
Ø Interacting with the client for process related queries and clarifications.
Ø Setting-up the process for new projects to ensure quality and productivity.
Ø Allocation of work for Production and Quality team based on their skill and domain expertise.
Ø Daily process audit for Production and Quality team to ensure quality and on time delivery of the project.
Ø Preparing check-list for the process based on client requirement.
Ø Providing Process and Excel operation training to new members.
Ø Providing Weekly production and quality metrics to client.
Ø Conducting weekly meeting to review team performance and progress.
Ø Providing monthly progress feedback to the team member.
Ø Providing MIS report to management.
Ø I was instrumental to set-up the Product Content Management team in Bharathi Mediscribe.
Ø Successfully handled multiple projects both Product Content Management and Legal Coding and Indexing.
Ø Academic – [login to view URL]
Ø Martial Status – Single
Ø Languages Know – Konkani, Kannada, Hindi and English.
Ø Hobbies – Playing Chess, Cricket, Music, Driving and Traveling.