Over 10 years of experience in Telemarketing and Customer Service Industry, Currently working as a Customer Service Supervisor and Medical biller for a pathology lab based in Maryland, US. Average typing speed of 65wpm.
• Using Coded data to produce and submit claims to insurance companies
• Working directly with the insurance company, healthcare provider, and patient to get a claim processed and paid
• Answering patients’ billing questions
• Managing the facility’s Accounts Receivable reports
• Hiring and Training new employees
• Transcribing Meetings and other audio files