Pearly Joanne P.

A skilled and motivated professional with 5 years of experience in Customer Service Industry. I started as a call-center agent, taking calls and assisting customers using various tools and critical thinking. Stepped up my game, became a Quality Assurance Specialist for almost 2 years and managed 20 customer service associates as a Team Manager. I am willing to be part of projects and maximize my skills to help, may it be office works, being your personal virtual assistant, to creating action plans and execution, and many more. Looking forward to learning more skills along the way to help my self improve and at the same time, helping others that may need my assistance.