Oshin T. Profile

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$10 USD / time

kingston,

jamaica

$10 USD / time

Det er i øjeblikket 11:22 PM her

Tilmeldt april 8, 2016

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Oshin T.

@OshinT

0,0

(0 anmeldelser)

0,0

$10 USD / time

kingston,

jamaica

$10 USD / time

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VA/Customer Service/Order Fulfillment/Facebook Ads

I am a native English speaker working as a full-time Customer Service Agent and Virtual Assistant. I am also a team-player who is very organized, detailed oriented and dedicated to help you take your business to the next level.With over 6 years of experience in various areas, I have worked on several projects including but not limited to: -Data Entry -Lead Generation -Sales and Marketing -Appointment Setting -Calendar & File Management -Facebook Advertising -Social Media Manager (Facebook, Instagram, LinkedIn, Twitter, Pinterest) -Social Media Moderation -Web Research & Data Scraping Software/Programs Used: -Google Suite -Microsoft Office -CRM: Salesforce, PipeDrive, Hubspot - Zendesk, Drift, Slack, Asana, Gorgias, Trello, Aircall, Talkdesk - Facebook Business Manager -Ecommerce: Shopify, Amazon, eBay, Aliexpress, Shiphero

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Erfaring

Digicel Jamaica Ltd

jul. 2015 - mar. 2016 (8 måneder, 1 dag)

I was responsible for getting new and existing customers to signup for Digicel Play services. In the process I would explain the features, advantages and benefits of using the service.

Sutherland Global Services, BPO

apr. 2015 - aug. 2015 (4 måneder, 1 dag)

My job entails assisting Microsoft customers with accounts/billing issues and up-selling Office 2013 programs. It was also my responsibility to ensure that every customer is left feeling extremely satisfied.

Xerox Services, BPO

sep. 2013 - mar. 2015 (1 år, 6 måneder)

• Troubleshoot technical related issues with ASUS notebooks, desktops, tablets and other mobile devices. • Update customer's information in the company's database. • Create service tickets for product repair (RMA) where necessary.