MADEEHA RIYAZ
Seeking a challenging career in Information Technology to emerge as a creative and adaptive professional, adaptive to the ever-changing environment and applying concepts to new situation.
Education
1999-2003 Bachelor of Engineering in Computer Science from H.K.B.K. College of Engineering
Visveswaraiah Technology University Belgaum, KARNATAKA, INDIA.
Secured a First Class with Distension.
.
1996-1998 Higher Secondary, Jammu and Kashmir Board.
Secured a first class with 65 % (Science stream)
Experience
Worked as Helpdesk Co-ordinator for CMS in AIRTEL Kashmir, INDIA from September 2005 to August 2006.
• Managing and Troubleshooting Windows XP professional systems.
• Call handling, incident/request logging, and priority assignment in accordance with call severity.
• was managing call logging on the Tivoli help desk software
Worked as Faculty member in Karrox, Srinagar, Kashmir, India from September 2003 to July 2005.
• Taught MCSE 2000 (Microsoft Certified System Engineer) all the papers and CCNA (Cisco Certified Network Administrator).
Skill Set
Languages- C, C++, Java, Visual Basic 6.0, HTML.
Operating System- Windows 9x, Windows XP, MS DOS, Linux, Windows 2000.
D.B.M.S- MS Access, Oracle 8i.
Projects Details
April 2002-June 2002 TCIL – MARSHALS POINT BANGALORE
NETWORK INFRASTRUCTURE ADMINISTRATION
WITH PACKET SNIFFER
To configure the network in an organisation. Here the WAN and LAN is been configured. The configuration is done to systemise the organisation. The packed sniffer is used to track the intensity in the network.
Personal Skills
• Excellent verbal and written communication skills.
• Ability to deal with people diplomatically.
• Team facilitator
• Willingness to learn.