A Professional and knowledgeable Virtual executive assistant in administrative support, customer service, data entry and Business development. Focused and communicative individual possessing excellent data entry, time management and customer service skills. Offering 3 years of experience providing quality administrative support to clients.
Some of the interesting things I love to do when am not working is reading about new thing just to know fun facts, cooking, listen to music, helps me relieve stress and I like to help people hence my job as a VA is to help executives, small business owners, entrepreneurs, CEO’s make more effective use of their time, through my professional assistance with following services:
General Administrative assistance
✳️( Calendar Management, Travel arrangements, Email management, preparation of PowerPoint presentation slides, Data Entry)
2. Business consulting service
3. Customer support services
4. Online Research Services
5. Project Management
6. Business Development services
I’m passionate about helping Business owners grow their business so they can be successful in their service industries.
Am open to conversations about business growth and related opportunities, send me a message. [login to view URL] and I will respond right away, Thank you.
Returns Market Multipurpose Cooperative Society Limited
mar. 2021 - maj 2022 (1 år, 2 måneder)
•Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
•Exceeded revenue goals by securing high-performing new accounts.
•Created reports and presentations detailing business development activities.
•Maintained high level of integrity by keeping sensitive client data and corporate information confidential.
•Prospected for new business opportunities via cold calling, using lead generation lists and networking.
Customer service representative
Moneytronics Microfinance Bank
feb. 2019 - okt. 2020 (1 år, 8 måneder)
•Provide recommendations to management to, help improve customer experience, thereby boosting average customer satisfaction
•Assist new customers in ﬁlling out the KYC form and open the new account thereafter
•Receive new customers for enquiries and complaint
•Receiving, batching, ﬁling and issuing ATM cards to customers
•Expertly handled phone, email and social media enquiries, providing consistent customer service across multiple channels.
'Kwame Nkrumah' University of Science and Technology, Kumasi, Ghana 2014 - 2018
Customer service foundation
I learnt about the skill sets needed to deliver outstanding customer service and Increase customer loyalty, how to build winning relationships with customers that would last long, provide the right assistance at the right times, and effectively handle angry customers. I also learnt ways to find out what customers really think about the service they get and use their feedback to improve.