Marlene A.

Experiencies: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Responding promptly to internal company inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints, sometimes with assistance from other team members Knowing our products inside and out so that you can answer questions. Processing orders, forms, designs, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Ensure customer satisfaction and provide professional customer support. Utilize our internal software to update team on custom orders status.