Ian

Has 3 years of solid background as computer software and networking professional, handled EDP departments as manager and worked in 24x7 mission critical environments as support personnel. Recent past experience includes working with outsourcing service provider as an operations manager which gives him an exposure to work with cross functional and international clients providing them quality service with a stress on timely delivery of assigned projects. Has strong analytical power and organized with flair of creativity. Multi-skilled and multi-tasking capability developed over years of continuous learning on the job and in practice. I am operating from my small home based office that consists a PC Pentium IV 3.25Ghz - 256MB - 80GB - Combo DVD/CD RW with 512Kbps DSL internet connectivity, 24hr power backup for normal functioning, Laser Printer and a Scanner. I have been highly instrumental in spear-heading the Business Process Outsourcing division at L & M. We were providing skill searching facility to recruiters and HR consultants based in US for permanent as well as contract positions. Our main focus was to search for suitable candidates in US as per the job requirements sent to us by the recruiters (clients). I was handling a team of 8 searchers and we were helping the recruiters to close atleast 3 positions per month. As a [login to view URL] Leader in L&M my main responsibilities includes staff training, maintaining the highest service standards through continues quality management. Additional responsibilities include installation and maintenance of hardware, dealing with various subcontractors. Played a lead role in the entire process of setting up a 256 kbps RF Internet connection, which serves as the backbone for any IT enabled service provider. This included identifying and inviting orders from various service providers, scrutinizing their product and opting for the best available Internet solution.