kaifi

(IT Help Desk Support Eng.) Directed and maintained collection operations related to installation, configuration, repairing, and replacement of computer accessories and assisting SOHO Networking services. Assisted in training and supervising staff in all operations. (HARDWARE) Experienced in configuring LAN, WLAN devices/concepts (Hubs, Switches, Repeaters, Bridges, Routers, XDSL,VOIP,SOHO, Intranet, Extranet, WLAN Expanders, Intranets, VPN ) Experienced PC setup and installation, as well as various peripherals configuration, data synchronization backup, troubleshooting, diagnosis, recovery, partitions, and volumes (simple/dynamic) Familiar with WAN concept, Terminologies and devices (ATM, Switches, Relay, FDDI, T1, ISDN) (SOFTWARE) Experienced in Console & GUI based Single & Multi User Windows Operating Systems (All Popular Versions) Experienced in MS-Office (All Versions), Database (Access, Sql-Server), Presentation, Designing, Email Servers, Computer Aided Design based and Web based general purpose softwares as well as have the ability to understand special purpose application packages.