Jessica D.

I have 6 years of experience in Customer Service assisting U.S. and UK customers. I was trained at a large Call Center in the Philippines and served as a Subject Matter Expert for every project that I have dealt. I can provide e-mail, ticket and encode data to a specific program. I communicated and trained with our clients to achieve efficient and accurate customer service experience. I will do everything I can to delight my customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I am a full-time freelancer and can work for any business hours.