I am a freelancer of ebay/amazon. I am an email marketer, responding via email with the customers inquiry, order status, cancellation, refund requests, return request, tracking of package.
Been with the BPO for 6 years and was able to handle international voice, email, chat account at the same time. I was a customer service and sales representative, collections. As a customer service representative, we need to have a long patience so that we can respond to customers inquiry and we can provide the best and the correct resolution for the customer. I was able to handle financial, telecommunication, health care, cable companies account.
I also have experience in appointment setting for a UK account where we need to call cancelled, renewed, extended and expired orders of our customers and make a follow up with them. Also have experience in scheduling a technician for jobs to fix our customer devices.
Skype: live:nicamarievillanuevareyes
whatsapp: 639773039493