Nataliia K.

Departmen Head March 2019 – September 2020 (1 year 7month) CoCos Company Beauty Industry Head of the methodical department. I make a schedule of training, invent the topics and plan of seminars, webinars, congresses, and conduct these events. I write presentations, consulting and training clients and employees, working with marketing: control the working of social pages, approving the style, the fullness of postings, as well as helping to create them. I find, control and analysis the outsourcing personnel. Preparation of a monthly report, strategic and tactical planning. Deputy Head May 2011 - July 2015 (4 years 3 month) Private Bank Banks Career growth from a customer service specialist to a deputy head. There were 4 departments under control. Conducting a monthly analysis, monitoring the implementation of the assigned plan, setting tasks, training, reporting. And also customer service VIP level and implementation of the plans.