Ali R.

"I am available for job opportunities that can be remotely achieved" My name is Ali Raza and I have always worked in Customer Service Campaigns and Call Center,I have at least 5 years of experience in Customer Support. I can handle all your customer service needs and Admin Support for your company or projects. I am knowledgeable in using different CRM software. I am also an expert in assisting and resolving cases like returns, refunds, cancellations, order processing, and cancellations, etc. My expertise includes providing customer support (Email, Calls(inbound and Outbound), and Live Chat) for technical and non-technical, billings, and e-commerce websites as well. I have worked with companies based in the USA, Canada, Australia, and Dubai. I have exposure to deal with every kind of customer even with different cultures and backgrounds, which helps me to deal with different customers even if they don't speak English. I have experience in multiple chats and email software. I am looking for long-term clients where I can work with them on a permanent basis, please consider me as a full-time agent from Monday to Sunday. Applications and tools on which I have experienced are: * Google Sheets / Docs. * Microsoft Excel / Word. * Zendesk, Slack, Outlook, and Skype. * Canva, Adobe Photoshop, Paint. * Shopify, Oberlo. * Facebook and Instagram. How can I be of service? * Appointment Setting * Cold and warm Calling * Telesales * Customer Support * Phone Support. * Time management * Ability to Utilize Positive Language * Clear Communication Skills * Self-Control * Taking Responsibility * Patience. Why you should hire me? * Quality Work. * 100% Accuracy. * Unlimited Revisions. * Fast Response. * Team Wise work. * Money-back guarantee. * On-Time delivery. * 55 WPM with 95% accuracy.