I am highly experienced in customer service across all communication methods and platforms. I am able to answer questions, de-escalate situations, troubleshoot problems, and maintain a positive attitude while dealing with customers, all while inputting the data into our systems and platforms.
I have incredible communication skills and have the experience and knowledge to ensure quality customer service and satisfaction with every interaction.
I am also able to schedule efficiently, multitasking, focus on attention to detail, and engage potential clients and customers in a positive way.
I am an essential asset to any Customer Service team in a company!
I am able to handle scheduling with efficiency, put together documents and information, handle emails and calls, e-commerce, website issues and changes, and so much more.
I am also knowledgeable in Oracle, Microsoft Office, Google Ads, Adobe, Wordpress, and the like.
I am a quick learner, meticulous in my duties, and I would be an absolute dream to add to your team! I assure you, I will bring success and dedication to every project I do.