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8x2j+554, bliss road, lapu-lapu city,
philippines
Klokken er nu 10:49 AM her
Tilmeldt januar 24, 2023
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Anbefalinger
Ker A.
@KerrAmimita
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8x2j+554, bliss road, lapu-lapu city,
philippines
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Genansættelsesrate
QA Team Lead and Market Research Interviewer
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Anmeldelser
Ændringer gemt
Ingen anbefalinger at se her!
Erfaring
QA Team Lead
jan. 2021 - sep. 2022 (1 år, 8 måneder)
> Ensure production quotas and quality are achieved continuously
> To supervise the agent output regarding quality, quantity & efficiency
> Responsible for daily work management activities like agent concerns and issues
> Organized meetings especially those agents with low performance
> Evaluate the production rate from the previous day and diagnose causes and
possible solutions to any deviations reflected in the production
Quality Assurance Supervisor
feb. 2019 - dec. 2020 (1 år, 10 måneder)
> Conduct performance reviews
> Co-ordinate, assign and review work
> Identify training needs and train workers in job duties and company policies
> Monitored performance of 8 co-workers, giving regular feedback, assessment, and coaching
Market Researcher Agent
apr. 2018 - dec. 2018 (8 måneder, 2 dage)
> The bridge between the client and the respondent
> Excellent talent in strategies for deescalate irate respondent
> Highly motivated and driven to achieve daily goals target
> To gather opinions from different people across the US & Canada
> To conduct survey over the phone and record the collected data response
Uddannelse
BS - Secondary Education - College level
(5 år)
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Bedste færdigheder
Gennemse lignende freelancere
Graphic Designers in Philippines
Graphic Designers
Logo Designers
Data Processing Executives
Gennemse lignende fremvisninger
Graphic Design
Logo Design
Data Processing
Data Entry
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