Nerine A.

I'm a certified call center specialist with experience in technical support and customer service as well as in sales. I'm hardworking, dedicated and a responsible fast learner. My commitment is to give you the quality of work that you are looking for. I have recently worked at Sykes Marketing Services Inc., as a call center representative where my responsibilities are assisting clients / customers' technical needs for their internet and tv connection, as well as sending dispatches to fix the problems first hand. I have also experienced sales for Optus mobile and also handled different accounts from Market Research (Dunn and Bradstreet). I am very much knowledgeable about taking care of customers' needs and strive to deliver the best quality of work that they need. I am proficient in computer operations such as internet surfing/research, worksheet application (MS Word, Excel). Can work with minimum supervision. With typing speed of 40 words per minute. Timely delivery of work is my priority.