Chat Operation is the process of communicating with clients and customers through online messaging channels such as web chat, web call, SMS, email, etc. It is a strategy for providing live customer service to visitors on your website and quickly responding to customer inquiries. A Chat Operator is an expert in communication who can bring a wider degree of efficiency and customer satisfaction to your business.
Chat Operators are knowledgeable professionals in their field who offer fast and reliable assistance to customers. They are experienced in working with customers to resolve any queries or issues quickly as well as providing accurate and helpful advice in response. Chat Operators also create a sense of trust and connect with customers, building relationships that increase customer loyalty.
Here's some projects that our expert Chat Operators have made real:
- Quickly responding to customer inquiries - whether it's help setting up their email, the process of ordering from your website, or troubleshooting technical issues
- Setting up appointments and providing technical support related to websites
- Integrating video chat functions into existing websites
- Answering questions related to order processes via phone or chat
- Assisting with social media messages or responding to comments on Reddit
- Creating custom websites with chat and payment functions
- Offering German speaking/writing moderation services
- Acting as a 24/7 Customer Service Rep for webpages and Whatsapp
- Setting up ranks, or whitelisting players in NFT Discords
- Developing discord channels for Play to Earn MMORPG Gaming Guilds
Whether you need someone to answer your web chats, manage social media conversations, or even develop a gaming guild discord channel from scratch, Freelancer.com has the experts you need. Our expert Chat Operators will provide you with the precise solutions that meet your needs and set your business apart from its competitors. So if you're looking for a professional Chat Operator for your business, get started today by posting a project here on Freelancer.com!Baseret på 7,011 bedømmelser, giver vores klienter os Chat Operators 4.91 ud af 5 stjerner.
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We are a SAAS company in need of 2-3 team members who have 2+ years of experience with live customer support in the SaaS online software field. We provide online software to construction companies. They use our system to create estimates, invoices, etc. Our support team providers live chat and ticket support using Zoho CRM, Zoho Desk, and Zoho SalesIQ. Experience with the following IS required. Reply with a Yes or No beside each item. If helpful, provide additional details. -- Live Chat: -- CRM's: -- Ticket Management: These are NOT requirements, I am just curious about your knowledge (even if just a little). Reply with a Yes or No beside each item. If helpful, provide additional details. -- Construction Experience/Knowledge: -- Adding/Modifying Knowledge Bases: -- QuickBooks (Onli...