Virtual assistant tasks everydayJobs

...Hours: 3:00 am - 11:00 am CET (Central European Time) (Converts to: | 6:30 am - 2:30 pm India ST, | 9:00 am - 5:00 pm China ST, | 11:00 am - 7:00 pm Australian EST, | 1:00 pm - 9:00 pm New Zealand ST, | 3:00 pm - 11:00 pm Tahiti time) Requirements: - Attention to Detail: Spotting errors is your superpower! - Professionalism: We take our work seriously. - Remote Work Experience: Navigate virtual waters like a pro. - Dependability: We count on you to stick to schedules and meet deadlines. Responsibilities: - Data Entry: Accurate and efficient input of information. - Data Management: Ensure data consistency and integrity. - Communication: Collaborate with the team remotely. Duration: Indefinite. How to Apply: Prove your attention to detail by a) stating your time zone at t...

...experienced Wordpress developer to create an e-commerce website with appointment booking capabilities. I will be selling physical goods on my platform. The ideal freelancer for this project will possess: - Extensive experience in e-commerce development on Wordpress - Proven track record in integrating appointment booking systems - Highly skilled in theme suggestion and customization Key project tasks include: - Providing me with a range of suitable theme suggestions - Setting up the e-commerce functionality to sell physical goods - Integrating an appointment booking mechanism - Optimizing the website for my hosting provider Your work should prioritize functionality while maintaining visual appeal and ease of use. I'm keen to quickly get this project underway, so I'm ...

I am looking for a specialist to set up a Microsoft 365, Fileshare, OneDrive, VOIP setup and configuration for a management team of approximately 10 people which should be accessible only to specific individuals or groups within my organization. Key tasks will be: - Configure accessibility and permissions - Enable both viewing and editing rights where needed The complexities relating to file versioning, content approval and check-outs or metadata fields are currently undefined. Therefore, the freelancer will need to be flexible and capable of handling the potential addition of these elements based on future determinations. Skills and Experience: - Proven experience in managing and setting up Microsoft 365, Fileshare, OneDrive, VOIP setup and configuration - Proficient knowledge ...

I'm in need of a freelancer to assist with data entry tasks. The project involves entering text data from an online source into a Google Spreadsheet. Here's an overview of the requirements: - The data is available on a single website, but will require multiple searches, clicks, etc, and is not able to be scripted. - The volume of data is moderate, roughly about 300 entries. - The length of each data piece is short, requiring less than 10 characters per entry. Ideal candidates for this project should have: - Excellent attention to detail to ensure accurate data entry. - Proficiency in English to understand and input the text data appropriately. - Experience with data entry tasks, particularly from online sources. - Rapid and reliable turnaround times. Thank you f...

Position: Remote Data Entry Specialist Schedule: Monday - Friday Working Hours: 11:00 am - 7:00 pm CET (Central European Time) (Converts to: 10:00 am - 6:00 pm WAT/WEST | 12:00 pm - 8:00 pm EAT/EEST) Requirements: - Attention to Detail: Spotting errors is your superpower! - Professionalism: We take our work seriously. - Remote Work Experience: Navigate virtual waters like a pro. - Dependability: We count on you to stick to schedules and meet deadlines. Responsibilities: - Data Entry: Accurate and efficient input of information. - Data Management: Ensure data consistency and integrity. - Communication: Collaborate with the team remotely. Duration: Indefinite. How to Apply: Prove your attention to detail by a) stating your time zone at the start of your response and b) confirmin...

... Track the status of each order, assign tasks to team members, and streamline communication to ensure timely and organized service delivery. Estimates and Invoices: • Generate accurate estimates and invoices effortlessly with our software. Customize pricing based on various factors such as materials, services, and customer preferences, providing transparent and professional billing for every transaction. Bin Tracking with Map View: • Gain real-time visibility into bin locations with our advanced tracking feature. Utilize map view functionality to monitor bin movements, optimize routing, and ensure timely pick-ups and deliveries for enhanced operational efficiency. Scheduling Routing & Dispatching: • Simplify scheduling, routing, and dispatching tasks wit...

As a Beijing-based individual, I'm seeking a local professional to aid me in locating a French Bulldog, according to my personal requirements. Your duties will encompass sourcing the breed and coaching me through the procurement process. Your tasks will include but will not be limited to: - Identifying and evaluating reputable breeders or adoption services. - Assessing the health and temperament of potential pets. - Handling negotiations and paperwork. You should be well-versed with: - The French Bulldog breed, including common health issues and behavior characteristics. - Beijing-based dog breeders or adoption firms. - The local legalities and paperwork involved in pet ownership. Experience in animal shipping to USA.

We are seeking a detail-oriented and proactive Scientific Virtual Assistant (VA) to join our team. The primary responsibility of this role is to support our company, Filtrous, in various scientific and administrative tasks. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to work independently in a fast-paced environment. Key Responsibilities: Acquisition of Product Information: -Reach out to companies to acquire product catalog and pricing information. -Gather comprehensive details about new products. Data Transcription and Spreadsheet Management: -Transcribe catalog and pricing information into organized spreadsheets. -Maintain accurate records of product data. Price Comparison and Analysis: -Conduct price shoppi...

I require assistance with Excel for basic arithmetic operations, including the creation of simple macros to automate certain repetitive tasks. Key Requirements: - Proficiency in Excel: I need an expert who is well-versed in Excel and can help me set up basic formulas for tasks like addition, subtraction, multiplication, and division. - Macro Creation: I'm looking for assistance in creating simple macros that will help automate some of the repetitive tasks in my worksheet. Ideal Skills: - Proficient in Excel: The freelancer should be comfortable with Excel's advanced features. - Experienced in Macro Creation: The ideal candidate should have experience in creating simple yet effective macros for automation in Excel. - Excellent attention to detail: Accuracy i...

I need a proficient Apache Airflow and SQL consultant to provide expert-level support, specifically focused on complex query formation. - Specific Project Tasks - Implementing Apache Airflow - Creating complex SQL queries - Handling financial transaction data The ideal collaborator should have: - Proven experience working with Apache Airflow - Proficient in SQL, with an emphasis on generating complex queries - Prior experience managing financial transaction data is highly desirable. The objective is to streamline the handling, management, and processing of large volumes of financial transaction data, ensuring efficient and accurate results.

...advanced Excel expert to help with tasks such as data analysis, creation of complex formulas, and process automation. While the specific tasks are not defined yet, rest assured that the job involves deep knowledge of Excel and requires excellent analytical skills. Below are the ideal skills and experiences for the job: * Proficiency in Excel data manipulation and analysis * Knowledge and experience in generating complex formulas * Proven track of Excel-based process automation While applying, consider these: * Showcase of previous work involving advanced Excel projects * Detailed account of your Excel experience * Comprehensive proposal describing your approach to the project tasks at hand Lastly, the core purpose of this project is to use advanced Excel for t...

I'm on the hunt for an expert with extensive experience in transferring data from Excel to Word. I have an excel file with 210 opponents of my football team, every opponent has it's own worksheet. In this file there is the name, city, maybe a remark about...of this project is to have these 210 opponents in the Word file I attached. As you can see I have down the first two opponents already so you know what this project is about. Key Responsibilities: - Transfer data from one Excel file to Word meticulously Ideal Skills: - Excellent knowledge of Microsoft Excel and Word - Strong attention to detail - Proven experience in undertaking similar tasks First look at the description and the files when bidding. If something is unclear state this in your bid. Placeholder b...

Hi Rushabh, I hope you're doing well. It's been quite a while. I hope you can help me with two tasks on which I will describe in a separate message. Thanks!

I'm in need of a legal assistant specializing in surrogate court probate processes. Being a beneficiary, I'm at the very beginning stages of the process and require professional assistance with filling out the necessary court will likely represent myself ProSe - or seek review of the filing by an attorney. Ideal Skills: - Extensive knowledge in surrogate court probate. - Experience in handling surrogate court documentation. - Understanding of the legal rights of a beneficiary under court probate law. Experience: Minimum of three years specifically with surrogate court probate processes and paperwork. The 'ideal skills and experience shown above are defaults from this site - I don't expect legal advice.

I'm looking for an experienced product designer who can assist me in creating 3D printable molds for slipcasting pottery. Key Tasks: - Develop 3D printable moulds suitable for slipcasting pottery Ideal Candidate: - Experience in 3D printing and product design, specifically in creating moulds - Knowledge of slipcasting pottery techniques will be a plus - Strong understanding of different 3D printing materials and their suitability for this project Please note, the specifics of the 3D printer I use and the size of the pottery pieces are yet to be determined.

...enhance and modify my recorded tutorial videos. These videos will be transformed into final pieces of no more than 3 hours playtime in total. Each videos are categorised into 10 chapters and 2 to 5 lecture videos inside each chapter. The total number of video clips are 35, each video shall have 5-15min approximately. The total time duration of the trimmed videos will be approximately 3 hours. Your tasks will encompass: - Trimming and cutting unnecessary sections - Adding appropriate texts and captions where required - Enhancing the audio quality to ensure clarity and easy understanding. - Add cursor smoothing effects. - Add fade in / out effects wherever transition is present. - Review the continuity of the video. The design and output of these videos must ec...

I'm in need of a skilled Spanish interpreter to assist in resolving a workplace issue. The main objective of the interviews is to resolve a conflict, so the interpreter will need to be adept at maintaining neutrality and professionalism. Key Tasks: - Conducting phone interviews: You'll be interpreting for 6-10 employees, who will be sharing their perspectives on the issue in Spanish. - Providing English translations: Once each employee has spoken, you will need to provide me with an accurate, clear translation of their statements. Ideal Skills and Experience: - Fluency in both Spanish and English: As well as being able to interpret accurately and efficiently, you should have a strong grasp of both languages to ensure that the translations are faithful to the original st...

I'm looking for a proficient Shopify Developer who can enhance my existing website. Your tasks will include: - Improving the current web design to make it more appealing and user-friendly, work on the Checkout page and Shipping rates. improve product page. - Enhancing website functionality, simplifying the navigation and ensuring a seamless user journey - Optimizing the website speed to decrease the load time Add the word "PRAKETA" in your bid to help me understand you have read this bid. The successful candidate should have significant experience in Shopify Development, UI/UX design skills, and a proven track record in website optimization. Also, you should be able to translate my specific design and functionality changes into the website effectively. website:

...Organization: - **Project Management**: I require a system that can efficiently manage and track all my ongoing projects. - **Task Tracking**: Tracking and monitoring tasks is crucial for me. I need a system that can facilitate this smoothly. - **Team Collaboration**: Facilitating smooth communication and collaboration within the team is important for me. Key Objectives: - **Streamline Processes**: My primary aim is to have my business run on a system that minimizes human error and simplifies processes. - **Increase Efficiency**: Ensuring that the implemented system boosts our productivity and reduces time spent on routine tasks is crucial. - **Improve Communication**: Clear, effective communication is a cornerstone of any successful business. I'm looking to leverage...

I'm on the hunt for an experienced Salesforce expert with a strong understanding and practical experience in CPQ. Specifically, you'll configure the product and apply pricing rules to be used in quote generation. Key Tasks: Training and Overview on - Product Configurations - Pricing Rules Design - Quote Generation - Building Integrations Additionally, you'll be working on the billing component of Salesforce CPQ, particularly focusing on invoice generation. This project will heavily lean towards the following skills and expertise: - Salesforce CPQ - Billing Integrations - Invoice Generation If you have a deep understanding of Salesforce CPQ and its invoicing generation system, I welcome your bid. Remember, experience in working with other integrations will be...

THIRD time posting this, it seems people do not read the requirements and conditions. I need a fully bilingual professional (I will interview in English) to do some tasks for my agency, such as: PR Outreach Content editing or creating CRM management Email marketing Email scraping Researching Organizing data in spreadsheets Copywriting Basic Wordpress And others You must be a fast learner, attentive, curious, with great writing skills. Looking for someone that pays attention and doesn’t keep making the same mistakes. This job will start part-time as a test period, after that it will be full-time. Payment for part-time during trial period: Fee: 250 USD Performance bonus: 50 USD Results bonus: 50 USD If your work complies with my quality requirements and you give mo...

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I am in need of a seasoned web and app developer for creating an educational platform with minimalist design. Your responsibilities will include: • Developing a user registration and login system, • In...seasoned web and app developer for creating an educational platform with minimalist design. Your responsibilities will include: • Developing a user registration and login system, • Integrating a course management system, • Enabling live streaming and chat features, • And most importantly, integrating typing software in both the website and the app. Skills and experience in the aforementioned tasks are crucial for this project. An in-depth understanding of minimalist design principles is also needed. Prior experience building similar educational pla...

I'm in search of a proficient Python Developer to join my project. The ideal candidate should have a strong portfolio of past Python-related work. The responsibilities will include a mix of web development, data analysis, and automation tasks. The successful freelancer should include the following in their application: - A detailed portfolio of their past Python-related work Please note that the past work you provide doesn't need to be strictly from the same industry or similar projects, just Python related.

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...The task involves enhancing a synchronization system with an external API. Ideal Skills: - Proficient in PHP programming - Experience with API integration - Familiarity with data synchronization techniques We designed a custom WordPress plugin to integrate with our supplier API to automatically query products in our WooCommerce database and update pricing for those items (as well as some other tasks). We need the following changes/enhancements made to the program: 1. The program was originally set to use the test API. We need to switch this to use the production API instead 2. Currently, the program iterates through all products and updates them. We would like to option to enter a single product SKU to have that product updated alone if desired. 3. The current program give...

I'm in need of a skilled photo editor to enhance and resize my personal photos. The primary goal is to adjust the exposure and color balance for a natural and realistic look. Additionally, the images need to be resized and cropped as needed for optimal presentation. Key tasks include: - Adjusting exposure and color balance - Resizing and cropping images - Ensuring a natural and realistic look The ideal candidate for this project should have: - Proven experience with photo retouching, particularly for personal use - A strong understanding of adjusting exposure, color balance, and resizing - A portfolio showcasing a natural and realistic style

Offering a formidable opportunity for Python AI D...The project is on a grand scale, requiring experience in training and fine-tuning AI models with large volumes of data. Ideal Skills: - Profound understanding of Natural Language Processing and Computer Vision. - Fluency in Python, TensorFlow and PyTorch. - Experience handling AI-focused projects with millions of data points. Your main task will be utilizing your Python skills for AI-oriented tasks specifically in NLP and CV. You'd be working on a complex project, so your ability to work with large sets of data is fundamental. Knowledge of lower-level machine learning models (LLMs) and a proven record of AI model fine-tuning and training is essential. I look forward to viewing your proposals and collaborating on this intr...

I am looking for a virtual assistant who is ready to work on a basis of undefined tasks. You should have a high-performance Windows system to collaborate effectively on various projects. Although the specific tasks have not been completely outlined, you should be prepared to handle potential responsibilities such as: - Email management - Calendar organization - Data entry Furthermore, there may be instances where research tasks will be needed. However, these assignments are not confirmed as of this moment. The hours per week required for this collaboration are not defined at this time. Therefore, flexibility is preferred. Ideal skills and experience: - Strong knowledge of Windows systems - Experience as a virtual assistant or in a simi...

I'm in need of an experienced Shopify developer to help me with a few key tasks. I'm looking for someone who can assist with theme customization, product import, and payment integration. Additionally, I need the developer to focus on the following: - **Design and Branding Elements**: Incorporating specific typography and font choices, as well as handling the layout of product images. Ensuring the theme reflects a cohesive brand identity is paramount. - **Reporting Requirements**: Providing crucial insights through sales and revenue, inventory management, and customer behavior and analytics reporting. This will help me make data-driven decisions moving forward. The ideal candidate for this job will have a solid background in Shopify development and customization. They sh...

I urgently need an expert in transcription services to help convert a handwritten document into a typed format. With moderate clarity, it requires someone with a keen eye for detail to decipher the handwriting. Key tasks: - Transcribe handwritten English documents to typed format - Ensure accuracy of the typed text Ideal skills and experience: - Solid experience in transcription of handwritten notes - Exceptional attention to detail - Expertise in English language - Excellent typing skills Note that speed is of the essence, but not at the expense of precision. Abilities to work effectively under little to no supervision will be highly regarded.

I need some Android developer for some easy tasks I need work at low budget I need coder from Pakistan or India We need work for long term

New freelancers from Pakistan and India. I need some Coders of Python, Sentiment Analysis for some easy tasks I need work for long term I need work at low budget I need a serious and hard working persons

As part of a research study, I require a highly skilled individual who is well-versed in psychological statistics and comfortable/SKILLED using SPSS software. Key tasks will involve: - Data analysis - Hypothesis testing - Descriptive statistics - ANOVA - Chi Square Goodness of Fit - Correlation & Regression - Two-way Chi Square (Test of Independence) Ideally, the suitable candidate will possess a strong and verifiable track record in these areas, and be able to provide evidence of successfully completed similar tasks. This project will be an excellent fit for a meticulous person with a keen eye for detail, and the ability to deliver within tight deadlines.

Key Points: - Development of virtual fitting app for iOS, Android, and Web - Main functionality: get body measurements - Clothing type: Suits, Pants, Formal Shirts - Additional feature: Virtual try-on - Main audience: This is a tailoring exclusively for men Ideal Skills: - Proficiency in mobile app development for iOS and Android - Experience in Web-based app development - Understanding of body measurement technology for garment customization - Knowledge of UI/UX for virtual fitting rooms - Familiarity with APIs and third-party service integration. - Knowledge of 3D processing and visualization. - Familiarity with the Open3D library or similar libraries (would be a plus). - Ability to write clean, efficient, and well-documented code. - Good communication skills and ab...

New freelancers from Pakistan and India. I need some Coders of Python, Flask for some easy tasks I need work for long term It is low budget work I need a serious and hard working persons

We are in need of a virtual assistant to assist us with my daily job posting and messaging on LinkedIn. This role will support my recruitment efforts and improve the visibility of my job opportunities. Key Responsibilities: - Posting of new job advertisements on a daily basis - Managing and responding to job inquiries on LinkedIn by sending one time messages Qualifications: - Prior experience in administrative support and virtual assistance - Strong organizational skills and attention to detail - Ability to work well independently and meet daily deadlines This is a great opportunity for anyone who is starting as a freelancer and who is looking to get involved in the daily simple task process. We look forward to receiving your applications.

I'm setting up a short-term project that requires versatile data entry specialists. Your main tasks will be: - Entering both text and numerical data accurately. - Handling no more than 100 data entries. The deliverable format: - Send the final work in an Excel Spreadsheet, ensuring the data is clean and organized. Desired skills and experience: - Proven track record in data entry; any previous experience working with Excel Spreadsheets is a plus. - Attention to detail, accuracy, and confidentiality. - Quick turnaround time due to the small volume of data. Bid if you're ready for this quick, but important task.

I'm in need of a skilled professional who can manage Google Ads and Instagram Ads for my upcoming WordPress website dedicated to the Portugal market. Key Tasks: - Implementing effective Google Ads and Instagram Ads strategies to increase website traffic - Regular monitoring and optimization of the campaigns Ideal Skills: - Prior experience in running successful Google Ads and Instagram Ads campaigns - Proven expertise in driving website traffic through these channels - Familiarity with the Portugal market would be a plus - Good understanding of e-commerce and product listings would be beneficial Looking forward to receiving your bids!

I need a seasoned expert in Facebook Business/Commerce Manager who can help me with two major tasks: I have a business Manager account on Meta that houses two ad accounts. The one account is fully setup with a commerce manager that is linked to my woocommerce store. I would like to set up the second ad account in the same way, so that i can connect that to my 2nd woocommerce store.

I'm seeking an Excel Macro specialist to automate several repetitive tasks specific to engineering. The qualified individual needs to have: - Proven experience in creating efficient and complex macros - A solid grasp of engineering needs in relation to Excel functions - An ability to work with dense datasets and create tailored reports Tasks include, but are not limited to: - Automating repetitive engineering report creation - Streamlining data organization This project requires both expertise in Excel and understanding of engineering principles, hence any experience in the field can be a significant bonus. High efficiency and attention to details are of prime importance. Macro will need to be in word file and will change depending of the test - test A to J. Each r...

...building, snapchat ads assistance and social media posts packages. Skills and Experience desired: - Proven track record in sales and cold calling - Cold Calling Certificate (you can obtain a FREE one here: - Familiarity with similar products/services - Thorough understanding of US small business market *Must live in USA* Tasks include: - Engaging with potential clients by phone - Presenting our product/services - Closing sales Professionalism and excellent communication skills are a must. Previous experience in digital marketing or consulting services will be a plus. Only freelancers who can legally work in the US, please. Commission based pay. No hourly pay. You will receive the following commission pay: $50 Per Snapchat

I am on the lookout for an accountant with 1 to 3 years of experience to help me manage various accounting tasks. The ideal candidate should be proficient in carrying out: - Bookkeeping tasks - Preparation of financial statements - Tax filing - Export invoicing - Compliance related tasks Quarterly and year-end financial reports are essential for maintaining my business' financial health and compliance with regulatory authorities. Experience in using 'Busy' accounting software is a must. Please show a track record of attention to detail, timeliness and reliability. Knowledge of financial laws and regulations would be beneficial.

I'm seeking a professional web designer to construct a modern style hotel website for me. Here are some of the functionalities I require: - Online booking system integrated into the website - Real-time display of room availability - Virtual tour of the hotel premises It's important you have a track record in crafting beautiful and functional websites, and experience in implementing the above mentioned features is requisite. A solid understanding of modern design principles - simple but sleek - is also expected to bring this project to life. Your creativity, innovative ideas, and attention to detail will be greatly valued.

As a growing online business, I need a proficient bigCommerce developer who'll take care of a few key tasks: • **Website Design:** While I don't have any specific design requirements, I'm entrusting you with creating a site that's not only visually appealing but also user-friendly. • **Product Setup:** We're starting big with more than 100 products. Your key task will be to make sure all these are accurately set up on our website. • **Payment Gateway Integration:** In this digital age, we need as many payment options as possible. Integrated payment gateways that assure safety and ease for our customers is a must. Ideal freelancers would have formidable BigCommerce experience, website design expertise, and a deep understanding of different...

I'm currently working on a React project and need some expert assistance. I'm looking for someone with a deep understanding of React, and strong UI/UX skills. Key tasks include: - Troubleshooting: I have a few bugs in my code that need to be resolved. This will involve identifying the issue and implementing a fix. - UI/UX Design Improvements: The overall design of the project could be enhanced. This includes improving the user experience and making the interface more visually appealing. I also need help with some development tasks: - Creating New Components: I need additional components to be added to the project. These should be well-structured and integrated seamlessly into the existing codebase. - Handling State Management: The project involves a fair bit of ...

I need a skilled Photoshop expert to help me with a crucial task. I've got a large PDF document that requires significant text editing. The changes are quite complex and involve adding or removing large sections of text. Key requirements: - Proficient in Adobe Photoshop and experienced in working with PDF documents - Ability to handle complex text editing tasks without compromising the overall document - Attention to detail is a must, ensuring the final document is error-free - Familiarity with maintaining some degree of the original formatting while making necessary changes I'm looking for someone who can ensure the document remains presentable and professional, even with the extensive text modifications. Your expertise in Photoshop and attention to detail will be grea...

I am on the hunt for a talented graphic designer to enhance a t-shirt design to quote my specific needs. The primary tasks include color adjustments, text insertions, and image alterations. Your creativity will play a significant role in making these adjustments while sticking to a strictly monochrome color scheme. Ideal Skills & Experience: • Exceptional experience in graphic design, with a robust portfolio showcasing previous work. • Proficiency in image editing, color correcting, and text placement. • Familiarity with creating appealing designs within a monochrome palette. • A hawk's eye to detail, creativity, and strong artistic skills. Successful candidates should exclusively highlight their relevant experience in their applications. I am particul...

I'm in need of a skilled data analyst who can help me identify trends and patterns in my dataset. The main objective of this project is to explore the data in depth and recognize any significant trends that can be leveraged for strategic decision making. Key Tasks: - Conduct thorough data analysis - Recognize patterns and trends - Formulate hypotheses for testing Ideal Skills: - Strong background in data analysis - Experience with hypothesis testing - Ability to identify and interpret trends - Strong collaboration and communication skills The project will require close collaboration to formulate hypotheses for testing, as the dataset is significant and complex. The end goal is to gain valuable insights that inform our strategic planning.

I'm seeking native Spanish speakers to read out conversation scripts designed for AI service training. The primary focus will revolve around: - Technic...training. The primary focus will revolve around: - Technical Support - Business Meeting scenarios Your voice recordings will contribute to enhancing the quality and authenticity of our training material. Ideal candidates should have: - Proficiency in Spanish - Experience in customer service, especially in business meeting context - Previous experience in voice over or related audio recording tasks would be preferred, though not mandatory The ability to communicate emotions and tone, as described in the scripts, will be a critical skill for successful completion. We look forward to your proposals and samples of previou...