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EXPLORE
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$20 USD / Hour
・
United Arab Emirates (8:23 AM)
・
Joined on September 9, 2007
$20 USD / Hour
・
Core Competencies: o Project Management (Planning & execution). o ITIL Methodologies (ITILV3 Certified). o Service Delivery & Incident Management o Requirement Gathering and preparing RFP's o Product SLA & OLA Preparation & Monitoring. o Process building & re-engineering. o Risk Analysis, Identification & Mitigation. o Client Relationship Management. o CRM designing & Implementation. o SDLC & Web Development Management. o RDBMS - Oracle, MS-SQL, o VB6, ASP o VB.Net, ASP.Net, Crystal Report. o SEO / SEM ( Digital Marketing) o Smart Card & RFID Technologies Solutions. o Access Control Systems & Attendance. o Nodejs
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Experience
Application Projects / Technical Services Manager
Oct, 2008 - Present
•
17 years, 1 month
EPM
Oct, 2008 - Present
•
17 years, 1 month
? Project Management (Applications): ? Scope analysis, planning and monitoring progress at various levels of project execution. ? Practice optimum Resource Management. ? Develop client-side service level agreements. ? Determine project pricing and negotiate accordingly with the client. ? Supervise the entire Software Development Life Cycle for enhancement/ new development. ? Analyze functional requirements, designing technical architecture for the software integration with customer legacy systems.
Oct, 2008 - Present
•
17 years, 1 month
Education
MSc Computer Sciences
2004 - 2006
•
2 years
United Arab Emirates
2004 - 2006
•
2 years
Qualifications
ITILV3 Foundation
2010
EXIN
IT infrastructer for Support & service.
2010
Certifications
F
Foundation vWorker Member
Verifications
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