Profilbillede af vvi5718c65ef3bb6
@vvi5718c65ef3bb6
Flag for India Hyderabad, India
Medlem siden 21. april 2016
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vvi5718c65ef3bb6

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End to end customer service operations more than 10 years, received 9 certificates in my carrier on performance, worked on multiple projects and multiple domain's. Can provide Training on E commerce Operations with in depth knowledge. Worked with COPC team, ISO team, Six sigma basics, Excel accuracy. Thanks, Vinay.M +91 9292904869
$5 USD/hr
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Nylige bedømmelser

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Erfaring

Freelancer

Jun 2011

Currently taking care of Freelancing projects with 100% accuracy and delivering it within the specified time, working of Excel based projects, customer support operations set up, online communications skills training..

Senior Team Lead customer service Operations

Jun 2011 - Sep 2014 (3 years)

Played a key role in improving the process along with the client. Driving the CSAT along with the quality scores. Take care of Clients projects , Driving the training and ensuring to meet the TAT with quality and accuracy of the work.

Team Leader Customer Operations

Nov 2006 - May 2011 (4 years)

Worked as a Product trainer, WFM, Data analysis, Customer service Operations, 4 times awarded as a top performer and got 4 promotions in these 4 years..

Uddannelse

BA

2002 - 2005 (3 years)

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