Veronica M.

I worked for 10 years as a Senior Editor for a research and development outsourcing company, which has made me quite adept at writing, proofreading and editing various written works in both American and British English. I also assisted in training newly-hired editors so that their work may be up to par as required by the client. I was employed as a regular home-based customer service representative for an online-based retail company that specializes in bridesmaid dresses. I was promoted to the role of Team leader in 2017. I'm highly skilled in project management, report preparation, written correspondence, general office administration, customer service, and research work. I also have experience in communicating with customers via ZenDesk email and Olark chat platforms. My experience has taught me that one does not necessarily need to be a degree holder in the field that one wishes to excel in; instead one should be willing to learn and be determined to give the best of their ability to succeed in whichever field of work they choose. Being open-minded to everything that you do, including interacting with colleagues and clients, will assure you of success in any endeavor that you set your mind on.