touchstonebpocom

WHO WE ARE: We are a full service BPO company with an unwavering focus on customer needs as they relate to: Outsourced Product Development, Enterprise Application Services & BPO Services. We are a company based out at Southlake, TX with an Off-Shore contact centre in Islamabad, Pakistan. We have 450 operational seats and are scalable to 800 seats. We have a strong presence in Asia. We have been in the market from past 6 Yrs. We offer a portfolio of BPO Solutions & Software Development. And talking about our BPO Capabilities, we deliver high quality, reliable and cost-effective BPO services to customers globally. What we Do: We offer the best of both worlds; the flexibility of outsourcing combined with the control of a captive subsidiary without the drawbacks of either. The BPO services offered by us include: 1. Outbound Customer Interaction: Tele-marketing, Inbound Customer Interaction: Technical support, Customer care, Order management, RMA processing, Cross-selling, Up-selling, Product information, Delivery status, Billing 2. Back-Office processing: Billing forms processing, data processing, document management. 3. Outbound Services: B2B/B2C Customer Acquisition, Debt Collection, Survey and many more [24x7x365 ops... Email / chat / voice ... Onshore / Offshore delivery].