Gautham R.

Hi, I’m Gautham — a Service Delivery Manager turned startup founder with over 18 years of experience in: ✔️ IT Support & Service Desk Operations ✔️ Data Analytics (Excel, Power BI, Python) ✔️ Virtual Assistance & Business Process Support I lead a highly trained 20-member team that handles projects ranging from: ? Report automation, dashboarding, and analytics ? Customer support, ticket management, and SLA-driven helpdesk ? Admin support, CRM updates, lead management, and calendar coordination What makes us different: ✅ 24x7 availability with shift-based team ✅ Dedicated project manager (me) for seamless communication ✅ Real-time updates, detailed SOPs, and on-time delivery ✅ Tools we know: ServiceNow, Jira, Google Workspace, Slack, Notion, Excel, Power BI, Python, AWS If you're a business owner or startup founder looking to delegate technical and operational work, let's chat. We bring you peace of mind, while you focus on growth.