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BPO Data Entry Data Processing Excel Virtual Assistant
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Tarun K.

@tarungunja

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Freelancer with Competitive Skills

$8 USD / Hour

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India (10:17 AM)

Joined on February 22, 2008

$8 USD / Hour

Proactive with required leadership skills to assist the senior management, and to supervise the efficiency of the employees of the team. Rectifying issues along with reviewing daily work and deftly delegating responsibilities to the designated members. Patience and effective decision making ability. Client communication and relationship management in a professional manner. Planning and implementation of day to day work. Identifying and utilizing the firm human and financial resources in the best possible and economical way. Implementing plans in systematic manner and to work with team to achieve targets. To keep the team on high morale to deliver quality performance. Specialties: Operations Management, Service Excellence Management, CRM, Training & Development, Quality & Compliance & People Management with efficient use of time management skills. Past expertise in Loan Processing, Title Processing, Post Closing Loans, Training, MIS Reporting, Documentations and Client Communication.

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Experience

Vice President - Operations

May, 2012 - Present

13 years, 6 months

Diversified Portfolio, LLC

May, 2012 - Present

13 years, 6 months

-Reviewing and approving adequate plans for the control of planned outputs, budget spending, labor efficiency, customer service, and processing efficiency, along with human utilization. -Reviews performance against operating plans and standards. Provides reports to subordinates on interpretation of results and approves changes in direction of plans. -Presents monthly reports on performance as requested by the Chief Executive Officer. -Develops and presents to the President matters requiring a decisio

May, 2012 - Present

13 years, 6 months

Manager - Business Operations

Jul, 2010 - Apr, 2012

1 year, 9 months

FAB Infosolutions LLC

Jul, 2010 - Apr, 2012

1 year, 9 months

-Identify the Training Need for Improvement, Formulate & Implement Development Plans to Improvise on KPIs on pool/process level, with Goal setting and close Follow-Up & Review Mechanism -Lead and maintain employee satisfaction and morale by using Reward / Recognition tools available -Conduct & Facilitate the Training Workshops for the Leadership & Operations Team -To plan and ensure availability of Infrastructure and Manpower resources -To ensure focus on Quality Control

Jul, 2010 - Apr, 2012

1 year, 9 months

Education

Delhi University

2003 - 2007

4 years

B.Com

Flag of

India

2003 - 2007

4 years

Kendriya Vidyalaya

2003 - 2004

1 year

HSC

Flag of

India

2003 - 2004

1 year

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