EXPLORE

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$8 USD / Hour
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India (10:17 AM)
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Joined on February 22, 2008
$8 USD / Hour
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Proactive with required leadership skills to assist the senior management, and to supervise the efficiency of the employees of the team. Rectifying issues along with reviewing daily work and deftly delegating responsibilities to the designated members. Patience and effective decision making ability. Client communication and relationship management in a professional manner. Planning and implementation of day to day work. Identifying and utilizing the firm human and financial resources in the best possible and economical way. Implementing plans in systematic manner and to work with team to achieve targets. To keep the team on high morale to deliver quality performance. Specialties: Operations Management, Service Excellence Management, CRM, Training & Development, Quality & Compliance & People Management with efficient use of time management skills. Past expertise in Loan Processing, Title Processing, Post Closing Loans, Training, MIS Reporting, Documentations and Client Communication.
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Experience
Vice President - Operations
May, 2012 - Present
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13 years, 6 months
Diversified Portfolio, LLC
May, 2012 - Present
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13 years, 6 months
-Reviewing and approving adequate plans for the control of planned outputs, budget spending, labor efficiency, customer service, and processing efficiency, along with human utilization. -Reviews performance against operating plans and standards. Provides reports to subordinates on interpretation of results and approves changes in direction of plans. -Presents monthly reports on performance as requested by the Chief Executive Officer. -Develops and presents to the President matters requiring a decisio
May, 2012 - Present
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13 years, 6 months
Manager - Business Operations
Jul, 2010 - Apr, 2012
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1 year, 9 months
FAB Infosolutions LLC
Jul, 2010 - Apr, 2012
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1 year, 9 months
-Identify the Training Need for Improvement, Formulate & Implement Development Plans to Improvise on KPIs on pool/process level, with Goal setting and close Follow-Up & Review Mechanism -Lead and maintain employee satisfaction and morale by using Reward / Recognition tools available -Conduct & Facilitate the Training Workshops for the Leadership & Operations Team -To plan and ensure availability of Infrastructure and Manpower resources -To ensure focus on Quality Control
Jul, 2010 - Apr, 2012
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1 year, 9 months
Education
Delhi University
2003 - 2007
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4 years
B.Com

India
2003 - 2007
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4 years
Kendriya Vidyalaya
2003 - 2004
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1 year
HSC

India
2003 - 2004
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1 year
Verifications