EXPLORE


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$30 USD / Hour
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Zimbabwe (10:28 AM)
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Joined on May 21, 2012
$30 USD / Hour
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I am a successful IT Professional with more than 10 years of experience in database development and maintenance in different environments. I have worked in in helpdesk and technical support areas as well. My areas of expertise include high availability, disaster recovery planning, maintenance, and security. I am looking forward to joining a progressive organization so that I can utilize my database administration, business intelligence, helpdesk support and data analysis skills, and at the same time help the company achieve its mission.
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Experience
Technical Support Consultant
Dec, 2020 - Present
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5 years, 4 months
Business Intelligence Technologies
Dec, 2020 - Present
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5 years, 4 months
• Managing and monitoring Azure resources for the company. • Providing level 2 database support • Working with Business intelligence tools PowerOLAP, PowerExcel and Power BI • Doing Business Analysis, ETL and Data Warehousing • Development of Models, Cubes and dimensions • Testing of PARIS software and related products for product development and customer application development as required and providing detailed documentation of the results as may be outlined and requested
Dec, 2020 - Present
•
5 years, 4 months
Database Specialist
Jun, 2020 - Nov, 2020
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5 months
Cyberse
Jun, 2020 - Nov, 2020
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5 months
Manage data exporting and importing across database systems. • Provide database connectivity and access support throughout the organization. • Prepare documentations of all database procedures and guidelines. • Provide high level support to customers daily. • Respond to database related queries and issues in a timely fashion.
Jun, 2020 - Nov, 2020
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5 months
Premier Service Medical Investments
Nov, 2012 - Apr, 2020
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7 years, 5 months
Lead Database Administrator
Apr, 2016 - Apr, 2020
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4 years
• Assess and develop long-term strategic goals for tuning production databases in conjunction with software database vendors, application developers, data owners and department managers. • Evaluate multiple criteria (business objectives, growth trends, compute resources) to develop and maintain capacity plan for database and application platforms. • Partners with development and infrastructure teams to resolve high-level application performance issues.
Technical Support Engineer
Nov, 2012 - Mar, 2016
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3 years, 4 months
Provides front-line user support for hardware and software issues at a company consisting of up to 2000 employees. • Retrieves and customizes reports for end-users, managers, and executive managers. • Utilizes broad range of operations system knowledge, including OS, Linux, and Windows, to effectively troubleshoot critical issues. • Installed, upgraded, configured, and tuned SQL Server 2008+ database systems and all associated middleware in LINUX and Windows environments.
Nov, 2012 - Apr, 2020
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7 years, 5 months
Education
University of Zimbabwe
2004 - 2008
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4 years
Bachelor of Business Studies and Computing Science

Zimbabwe
2004 - 2008
•
4 years
Qualifications
PRINCE2 PRACTITIONER
2016
AXELOS Ltd
IT Service Management
2016
ITIL Foundation
2016
AXELOS Ltd
IT Service Management
2016
Microsoft Certified Professional
2022
Microsoft
Azure Fundamentals
2022
Verifications