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BUSINESS ADMINISTRATION / MARINE ECOLOGY SPECIALISTSep 2018 - Sep 2019 (1 year)
Conceived, researched, planned, and successfully implemented the business model of the company. Purchase products, track inventory and build relationships with vendors. Implement cost control measures to ensure operations remain within company target. Lease with the different resort departments. Development and presentation of awareness talks on marine conservation. Create marketing and publicity strategies and campaigns.
FLIGHT ATTENDANTFeb 2015
Good communication skills and exceptional customer service Capability of being flexible, tactful and diplomatic Cheerful demeanor and ability to support colleagues maintaining a good relationship with co-workers Customer complaint management Provide and inspire a good teamwork environment Use initiative and take responsibility Attention to detail
BOUTIQUE TEAM MANAGER, COFFEE SPECIALISTAug 2012 - Sep 2015 (3 years)
Ensure seamless and consistent customer service. Achieve and exceed with team the sales and service level targets. Provide leadership to the team. Consistently review and identify problems, concerns and opportunities for improvements. Create action plan to achieve goals. Recruit, hire and train the team. Establish annual sales forecasts and capacity planning. Analyze financial reports to identify and address inventory and sales trends. Deliver weekly and monthly reports.