Configure, install, maintain, update and replace computer hardware, software or related support systems, Ensure timely adoption of new and updated user applications, software, hardware, networking system, and video-conferencing facilities; Set up, maintain, and streamline users’ accounts, e-mail accounts, central database, and security system; Maintain back-up of all kinds of official documents and maintain the database system; Update and maintain the web-site, modify, introduce new technology.

To Ensure the overall monitoring of Passport Registration process (MiGRAMS), of Malaysia and prepare guideline and work plan for those, Supervise, monitoring and to ensure timely complete Passport Registration and accurate reporting as per guideline, Establish reporting system along with preservation of data/ report and ensure central monthly inventory report with proper documentation, Ensure capacity development of concern staff: need assessment, planning, conduct training, follow up,