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Customer Support ExecutiveOct 2015
Live Chat Support, Email Support
Inside Sales AssociateSep 2015 - Feb 2016 (5 months)
Outbound / Inbound calls, CRM maintenance, Email marketing
Data Entry SpecialistFeb 2015 - Sep 2015 (7 months)
Worked with the Brazilian Data Entry team. Provided typed restaurant menus in daily basis, always respecting the accorded deadlines.
Project ManagerOct 2013 - Sep 2014 (11 months)
• Learnt the tasks from the client and monitored it to help the members work on it. • Managed all the work done by the Team and dealt with the Clients for the given task. • Analyzed on how well a business is performing. • Assist management with strategic planning and human resources (HR). • Dealt with Foreign Clients based out in China, Europe, U.S.A, Australia etc. • Have good knowledge in Managing Data Base and CRM as Zoho, Highrise, Salesforce, etc.
Market Research AnalystAug 2013 - Oct 2013 (2 months)
Successfully built and managed a team of executives in achieving the goals of my organisation. Goal was to learn how a business is run profitably, learn the skills of entrepreneurship while gaining experience to start my own venture. Utilized my skills for the betterment of the organization with the proper use of my dedication, determination and resourcefulness. I have over 2 years of experience in sales. Specially in cold calling.