Profilbillede af siphone1
@siphone1
Member since 19. juni 2017
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siphone1

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Customer Service, Technical Support, Technical Documentation, Project Management, Process Improvement, Instrumentation
$8 USD/hr
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0.0
  • N/AJobs udført
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Portfolio

Nylige bedømmelser

Ingen bedømmelser.

Erfaring

Project Engineer

Nov 2016 - May 2017 (6 months)

Project Atlantis (Control Systems Department Laboratory): Act as back-up to the Project and Engineering Manager. Review Project Schedule and work with different disciplines to meet targets. Act as final reviewer of deliverables to ensure alignment with project goals. Monitor budget and implement cost saving improvements to avoid overruns. Act as liaison with vendors for cost estimates of the project. Attend Hazard and Operability (HAZOP) Reviews.

Design Engineer

Mar 2014 - May 2017 (3 years)

Work with vendors in determining budget quotation for different instruments. Report Team Key Quantity used to count instruments for the monitoring of trend of cost estimates. Prepare documents for request for quotation (RFQ) packages, Technical Bid Evaluation and Purchase Order (PO) Packages. Review 3D Model based on Client Specifications. Review Vendor documentation to ensure alignment with Project requirements.

Order Management Specialist

Nov 2012 - Mar 2014 (1 year)

Respond to request for pricing of Henkel Adhesives items via email, chat, or phone from Henkel Affiliates. Process purchase orders and generate demand in the US plants using SAP. Provide correct commodity identification of each item for proper clearance in US Customs. Determine the correct method of shipment for each product in accordance to the dangerous goods classification. Provide shipping documentation for proper Customs Clearance. Resolve invoice disputes.

Supervisor

Oct 2010 - Mar 2012 (1 year)

Lead for Customer Support Engineering in Manila with 18 members: Maintain and approve daily schedule of the team. Serve as back-up when a team member is on leave or fails to deliver tasks on time. Respond timely and accurately to escalations by team members. Lead the quality monitoring and improvement of the metrics of the team.

Senior Technical Support Engineer

May 2008 - Oct 2010 (2 years)

Lead for two Technical Support Engineers. Train, develop and coach engineers on the principles of operation of Emerson Daniel Liquid Products: Control Valves, Liquid Turbine Meters, Liquid Ultrasonic Meters, Danloads, and Compact Provers. Check standard quotes and orders of respective engineers and serve as primary escalation point for any issue. Serve as the Main Technical Lead for the Liquid Products in Emerson Daniel Manila for all Team-Regions.

Technical Support Engineer

Mar 2005 - May 2008 (3 years)

RFQ qualification, product selection, sizing and pricing. Maintain adherence to trade compliance and align payment terms of customer orders. Process Sales Orders Check product availability and order status using Material Management software. Answer emails and phone calls of customers regarding Product Technical Inquiries, Pricing and/or Order Status.

Uddannelse

BS Instrumentation and Control Engineering

2000 - 2005 (5 years)

Kvalifikationer

Instrumentation and Control Engineer (2005)

Philippine Instrumentation and Control Society

Certification of Instrumentation and Control Engineer

Certificeringer

  • US English Level 1
    92%

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