Derrick M.

Silverjaws Profile Get a Freelancer Dating back to 2004, Silverjaws has been providing unparalleled Virtual Assistance and other IT services to various companies in the US, UK, Canada, South Korea and the Philippines. VIRTUAL ASSISTANCE - Web Research – Accurate research and summarization - Documentation using Microsoft Office - Excel, PowerPoint, Word - Data conversion & Data entry - Data mining - Consumer Research & Product Comparison - Academic Research - Task-Oriented Office Responsibilities - General Transcription - Call handling - Customer service - E-Mail Support - Inquiry handling - Help desk support - Live Chat Support - Outbound calls for confirmation and verification - Appointment setting DATA COLLECTION AND PROCESSING - Data Entry - Data collection (with research) - Data capture online - Downloading web content (e.g. pdf, swf, fla, etc.) - Data conversion from PDF to Excel/Word, Excel to .CSV - Editing and Maintaining database of online shops using Magento - HTML page development and integration - Accounts creation in various social networking, social book marking sites - Word and Excel reports, formats, tables in standard business English SEARCH ENGINE OPTIMIZATION - Social bookmarking - Article submission - Directory submission - Blogging - Forum Posting BUSINESS ENGLISH - General and Medical Transcription - Resume Building - Proofreading and Editing DIGITAL GRAPHICS - Photo- editing with Photoshop - Logo and Banner Design We operate under the virtues of Self Worth, Technical Competency, Exceeding Expectations, Integrity, and Passion for our work. We seek not only to satisfy but inspire.